Problems with payment/fraises? |
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Is it safe to buy some now? Just wanna make sure. |
Revolutionary « Citoyen » 1486402920000
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aw man I wanted my second transaction |
Sallyfaced « Censeur » 1486403100000
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Oh, thank you very much for sorting this out! A single question if I may, however-- How much time will it take to receive these fraises? I logged in and checked the store tab, but I hadn't gotten anything for some reason. |
Melibellule « Sénateur » 1486403400000
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Wylieisboss a dit : Paypal payments in game should still be disabled, but you can safely buy on the forum for now. Thatonestoner a dit : Fraises have been given out, your nickname doesn't show up in my logs of impacted accounts, please use the contact form if you think your transaction didn't get through. |
Sallyfaced « Censeur » 1486403460000
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^ Thank you for such a quick response, I'll do exactly that! e: Sent in a ticket, hopefully things will be resolved soon. Dernière modification le 1486404660000 |
Lupolight « Citoyen » 1486403580000
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Ahhh thank you so much Melibellule- and everyone on staff. I marked the problem over PayPal as resolved(so nothing else happens hopefully). I will definitely be sure to make future purchases knowing this was the first time it bugged like this in the whole time of existing. Thank you guys for working on it so quickly! |
Revolutionary « Citoyen » 1486403820000
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yo melibulle can I have my 2nd transaction, thanks if not its cool |
Melibellule « Sénateur » 1486404480000
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Snipedluna a dit : It's already been refunded, and that can't be undone. Your first transaction however went through and granted you 240 free fraises, so that's something. |
Revolutionary « Citoyen » 1486404840000
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thank you :P Im happy that we have a quick responsive staff member here |
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Ty meli :) |
Kaptancan « Citoyen » 1486406640000
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Can someone help me please? Hey, have a good night! I used HiPay method I login from official standalone I use Google Chrome My computer is windows 10 64 bit I dont know the adobe version And my problem is: About two months ago, i tried to buy 145 fraises, actually, i successfully received 144 fraises, but i didn't receive one of them. My one fraise is gone, its not a big deal, but it might be a problem if i cant buy something with only one fraise. Please help me, thanks |
Azazelins « Citoyen » 1486411140000
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thanks meli and team for working on this so quickly! checked on my phone before logging in and i have my fraises. |
Toxicforests « Citoyen » 1486418520000
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When will it be fixed? I'm really trying to buy fraises rn! D: |
Foxrabbit « Citoyen » 1486418760000
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Thanks Meli, I got my fraises!<3 |
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Sadly still cant purchases fraises on steam |
Spookfest « Citoyen » 1486424040000
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I'm trying to buy friases through paypal.And everytime I click the option nothing pops up. What's going on here. |
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Alphaout a dit : the amount of time needed to buy fraises varies for each account. this means someone may have needed to play 2 days on the steam client to purchase fraises on steam, while others may have to play for 5 days. just keep playing and you will be allowed to eventually. Skyderpmouse a dit : if you could read what an admin said literally above you, paypal is disabled. this is due to something that's been going on where people would be charged without getting their fraises. |
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Kaekat a dit : |
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that is how much time you spent ingame, not on steam. |
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I made my account with steam and used steam from the very start |