[Current State of Server = Completely Unstable/Completely Unplayable] |
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1. When did you started having the issue?: Last 4+ hours since I logged in. 2. Screenshot: Not necessary to post a SS of /ping results. 3. Have you tried on a different PC with the same internet connection? What was the result?: Yes. Completely unstable pings. 4. Have you tried on the same PC, but with a different internet connection? What was the result? Yes. Completely unstable pings. 5. Do you use a browser or a standalone?: Tested on both Steam app and Chrome. 6. What company provides your internet (ISP)?: Tested on my ISP AT&T DSL and neighbors Charter Cable. Completely unstable pings. Playing on the English server my /ping is normally 120-150's ms over the last few months. Playing from USA East Coast this tells me the server is probably located in Western Europe, more than likely near England as an USA East Coast to West Coast ping should be no higher than 70-90's ms. Current /ping on English server is resulting in 300-800's ms with extremely bad results of over 2000's ms happening regularly every 60 seconds or so. /ping results for 5 minutes taken every 30 seconds 498ms 1442 395 165 1388 771 442 603 781 935 Completely unstable pings. Normal variants should be less than 50ms. This is not normal and is not isolated to me as my tribe haHAA with 30+ members online from all over the world are confirming their pings are completely unstable as well. This issue needs to be addressed AS SOON AS POSSIBLE! It's not even safe to leave the Survivor Camp if you're wearing any Survivor Gear at all. FIx this! ------------------------------------------------------------------------- UPDATE It's been 8+ hours of this completely unstable ping situation, 2.5 hours since this thread was created. This needs to be addressed. A player can adapt and deal with a consistently high ping but the current state is that the ping is extremely high compared to its normal(from my USA East Coast location on English server) 130-150s ms and completely inconsistent varying by 500 to over 2,000 ms even 4,000 ms at times on a minute by minute basis and more accurately that fluctuation is happening regularly inside a 10-15 second window. This is unacceptable in a game where death by any reason be it your fault or THE SERVERS LAG results in the loss of your equipment more importantly your Survivor Gear. I realize the first line of IT is "It's the players computer/system/isp/" and let me tell you that wont fly. I've been online over 20 years with 10 years in the IT industry, the problem is not at the consumers end. It appears this game has nearly been abandoned by development to focus on TFM but that is completely unprofessional and disrespectful to this community. It's 9 a.m. EST and it's after noon in Europe where I assume the server is located, location estimated by the normal average pings of 130-150ms. Some one TODAY needs to investigate this and give us some feed back. #EDIT atelier801 is based in France. My location estimate was accurate enough. Last edit on 07/03/2019 09:20 Dernière modification le 1551968460000 |
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Since the forums are almost completely unused, most threads are over 6 months old, I filed a notice to https://atelier801.com/contact in order to get some attention on the current unstable server issue and I'm not sure why I was supersized but after submitting the contact form I was greeted with this: "Your request has been submitted successfully and will be processed as soon as possible. However, if you have not received an answer from us within 2 weeks, we invite you to contact a moderator who will let us know :) REMINDER: we will NEVER ask your password, never give it to anyone." Two weeks? Lets hope we receive some service before then and where is the information to contact a 'moderator'. #UPDATE# 10:40 A.M. EST It's been nearly 11 hours now and the server seems to have stabilized. Would be nice if a RED would give us an update on what they did to resolve the issue. #UPDATE# 11:00 A.M. EST Spoke too soon. Server still unstable. Dernière modification le 1551975780000 |
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Again today, 12:30 P.M. EST the same inconsistent ping crap is going on. Not only high but extremely frequent spikes of over 1,500ms. Me from North America and friends from Singapore, Brasil and Japan are all experiencing the same thing rite now on the English server. Fix your issues soon please. 1:00 P.M. EST Still going on. Friends list button and Tribe button on bottom left has stopped functioning. Region chat(En) and Tribe chat has stopped functioning. What are you guys doing server side rite now? 99% of the game's data is streamed with almost nothing being stored client side meaning you must be modifying code rite now while the server is running. Does that make any sense when doing so causes extreme instability in a game where death has a cost? 1:10 P.M. EST Tribe, Friends and Region chat systems have came back online AND the lag instability stopped. You need to stop doing live maintenance and take the server down for 10-15mins what ever it takes for you to do what needs to be done instead of getting players killed at no fault of there own. Dernière modification le 1552068480000 |
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It was over 2 hours of complete network instability. For any one who has had more than 4 days on the internet it was obvious the lag the players were experiencing w as not related to REAL WORD ping issues BUT THE GAME SEVER TAKING A DOG PILE.... |
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....... Dernière modification le 1552137840000 |
Syrius « Consul » 1552143240000
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What are you talking about? I don't have any connection issues or stuttering, the other Latvians from my tribe can play normally too. EDIT: Apparently while other my friends are having those issues, I at the same time do not, game is stable for me in these times. Dernière modification le 1553097540000 |
Boon 1552194720000
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[Modéré par Katburger, raison : Don't be rude.] Dernière modification le 1552194780000 |
Seaceall « Citoyen » 1552830480000
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Get a new potato. |