Hello there!

Transformice doesn't seem to work for me. This happened around 16:15 GMT yesterday, and I thought that there was a server outage, but I was wrong. Something is not going good at my end. I tried clearing the Flash/Air cache, and ofcourse cookies too. I also tried opening the game through Transformice, that doesn't help either.

The connection gets stuck on "Connecting to Server and displays a port number next to it." It's written in French language. And, eventually, the client gives up, and stops hammering the server with those failing attempts.

Nonetheless, when I open the game using my VPS (Virtual Private Server), it connects it to it without any hassle. I'm currently in India, and not sure why is it happening.

Any idea, why is it happening?

FYI:

There's no firewall. The 443 port seems to be working properly for all the websites.

Furthermore, I used Microsoft's Performance Monitor and found that my computer gets connected to: 69.230.210.62.te-dns.org but not something to something.atelier.com or perhaps something.transformice.com.

So, I guess that it tries, but fails to. Communicate admins and mods :3

Oh well, the game has started loading now. Peace.

The problem is troubling me again. It's pathetic to see that Transformice got a such a bad moderation team without sufficient knowledge at the server-side. Could you explain why is it happening?

Hey, It's happening to me too

When I changed the version of Adobe to the new version has happened this problem..

Be patient, you just got to wait and then you will play

Well, I didn't upgrade/downgrade my Adobe utilities. Lemme try again.

Don't blame the moderation on this issue. I'd be fairly certain that this is a matter which the admins don't communicate with the moderation (as so many others). Nobody answered to this thread so it seems that none of the players/moderators has an idea what could go wrong here. Maybe you could try to contact Zou (via PM). Being the community manager I think she would be the person to transfer information between you and the developers.

Then again, if the game gets stuck at "Connecting to Server" but it works when you go into VPN I'd guess it's a problem with your internet connection, or maybe some bad gateway server in between which would be an issue the admins can't resolve.

Well, that sucks. They don't got a solid support team. Anyway, I'll buy a VPS somewhere near in Europe, and use that for playing the game.

I'm sorry you're having so much trouble with this, and I'm sorry that no-one has been able to offer you sufficient help with the problem yet. However, this is not the moderation team's fault. The moderation team's primary job is given away by the name - to moderate the game from bad cheats and bad chats, not necessarily help with support issues. Additionally, please make sure to edit your previous posts rather than posting multiple times in a row.

When you try to connect to the game you mention that a debug menu with French text shows up. Could you paste that here?

Ultimately, all I used to get was: Unable to connect, please try again. Keep a checking on the Performance Monitor, I discovered that my computer couldn't resolve the hostname.

Fortunately, after waking up I gave it a try and it worked, and I got connected to chihidou.transformice.com, something like that. This is the same result I used to get after googling the IP address to which my computer tried to connect.

I guess, it's alright now. Thanks for your replies.

oh my i can't access because all the time has the connection has been interuptted can you help me server

[Sentinel] Double post(s) merged. Please do not double post. Use the edit button if you wish to add something to your previous post.

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i dont know this... server help whats this im thinking i cant access

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what's the problem of this dont know may get your saying server i still can't access

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does dosen't work for me its hard im a kid what you thinking

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ill tried and i don't know lel what's this lel im tagalog

i dont know this... server help whats this im thinking i cant access

what's the problem of this dont know may get your saying server i still can't access

does dosen't work for me its hard im a kid what you thinking

ill tried and i don't know lel what's this lel im tagalog

Did you make sure your connection is working?
Did you try the other clients like the Steam client or over the Browser?(+and over multiple browsers)
Did you make sure that you have a version of adobe air that works with your IOS?(the Computer system)

I think it's cause you're in India