So, i have this recurring issue where the downloadable version wont work, i open it and this is all i see,

No matter how long i wait it just doesn't start loading, id check ping and other stuff but i don't believe that could be the issue since whenever i open a browser it works just fine, so yes, i can play but that doesn't solve my issue, i got the downloadable version for a reason and i wish to use it so please don't just tell me to use browser as a fix.

As for this issue, it is very random, some days it works fine, others it just stays like the picture all day long (if i leave it) and others it wont work for half a day and suddenly start working and some random point of the day, i have tried resetting my computer, closing other programs and other common troubleshoots but they don't seem to work.

Any help resolving this issue would be very much appreciated, thank you for your time.

What operating system?

Windows 7

Some times happen to me just open it as admin

Bugembo i already tried that and it did not work.