The EN Helpers are listed alphabetically.

Members from The Helpers group are NOT Atelier801 Staff Members, they have NO extra powers in the games or on the forums.

• Charbelsa (French, Arabic)
• Daapplehead (Spanish)
• Grimmaro (Leader)
• Jordynl
• Kayliedu (Spanish)
• Kimsterjay (Korean)
• Peachiia
• Romanticstylez
• Shamousey (Leader)
• Satash
• Vividia (Hungarian)
Last edit: 15 January 2018

Got a question? There are several ways to get your question answered.


We have a chat channel which can be accessed from every Atelier801 game, you can join this channel by using the command /chat help
At first sight the chat channel might look empty, this is because we use a bot for the communications.

Also keep in mind that Helpers are human, sometimes it can take a while before you get an answer if there are no helpers available at that moment.


If it takes too long to get an answer from the chat channel then you can always try and whisper a helper, at the moment we have no reliable feature to display in-game helpers.

Frequently Asked Questions

How do I become A Helper?
Once in a while we open the Helper applications by community, when they are open you can apply.
We will post it in this thread when the applications are open or when they are going to close.

Are Helpers Atelier801 staff?
No. Although there are some helpers part of the Atelier801 team, actual Helpers aren't Atelier801 staff members.

Is there any age restriction for joining The Helpers?
Yes, kinda. We prefer users with the age of 15 or older, this requirement is put in place so we can assure that you can be mature but exceptions can be made.

What could lessen my chances of joining the team?
• Immature behavior such as spamming and insulting other players.
• Not taking enough time to fill in the application. (Please take the time, keep it clear and add details)
• Received bans and mutes from Transformice, Atelier801 Forums and AnvilGod play a high role in the decision of your application.

A Helper was rude to me, what should I do?
If a member of The Helpers group is rude to you then please report this to the leader of the member's community, a list of members can be found in the international tab at the leaders section.

A Helper Leader was rude to me, what should I do?
In this case it would be best to contact one of the international Helper leaders, they can be found at the international tab at the leaders section and are marked with ** after their name. Best would be to private message them trough the Atelier801 forums.

A Helper didn't know what to do! Shouldn't he be fired?
It so happens that we aren't robots, every member of The Helpers are human, there is no such thing as instant reply, and it can also happen that a helper doesn't know the answer. In that case you can ask another helper which might know the answer to your question. Most importantly, be patient.