Q. How can I connect my email with my account?

It's highly recommended to save your account, connect it with your email to don't lose it, either because you forgot your password or for any another reason. to do that, please follow the following steps.

First step: Go to your account settings, as shown in the following image:

After that, You'll see the following page (I couldn't screenshot it.). Select 1- "Connect a email" Tab. 2- Type your email address that you want to connect it with your account.

Next step: Now you should check your email mailbox, then check the confirmation message from atelier801 company, and click the link has sent by them.

Congrats! your email has been connected with your account :)

Don't forget to see the confirmation email message.

Q. How can I change my current connected email with my account?

If you'd like to change your current connected email with your account, either because you'll delete your connected email or for any another reason, please follow the following steps.

First step: Go to your account settings, as shown in the following image:

After that, You'll see the following page. Select 1- "Change email" Tab. 2- Request validation.

Next step: Now you should check the current connected email mailbox, then check the confirmation message from atelier801 company, and copy the code has sent by them.

Now, You should 1- Paste the code. 2- Press submit.

Feel free now to change your email "by follow the following step".
1- Type your new email address. 2- Press submit.

Last step: Now you should log into the email that you want to connect it with your account, then check your email mailbox, and check the confirmation message from atelier801 company, and click the link has sent by them.

Congrats! your new email has been connected with your account :)

Don't forget to see the confirmation email message.

Q. How can I change the current password of my account?

If you'd like to change your current password of your account, either because you don't like it or for any another, please follow the following steps.

First step: Go to your account settings, as shown in the following image:

After that, You'll see the following page. Select 1- "Change password" Tab. 2- Request validation.

Next step: Now you should check the current connected email mailbox, then check the confirmation message from atelier801 company, and copy the code has sent by them.

Now, You should 1- Paste the code. 2- Press submit.

Feel free now to change your password "by follow the following step".
1- Type your new password. 2- Repeat it. 3- Press submit.

Congrats! your password has changed :)

Q. How can I change my current account name?

If you'd like to change your current account name, either because you don't like it or for any another, please follow the following steps.

First step: Go to your account settings, as shown in the following image:

After that, You'll see the following page. Select 1- "Change name" Tab. 2- Request validation.

Next step: Now you should check the current connected email mailbox, then check the confirmation message from atelier801 company, and copy the code has sent by them.

Now, You should 1- Paste the code. 2- Press submit.

Feel free now to change your nickname "by follow the following step".
1- Type your new nickname. 2- Press submit.

Congrats! you changed your nickname :)

Note: if you want to change your username, you'll need a 1500 Fraises if you registered after atelier801 added the hashtag system (Unknown_name#Unknown_number), but if you registered your account before it, you have only a one chance to change it for free.

Q. I forgot my password :( what should I do?

Forgot your password and can't log into your account? don't worry! :) just follow the following steps.

First step: Press "Forgot Password", as shown in the following image:

Next step: 1- Type your account name. 2- Type your connected email. 3- Make sure you're not a robot. 4- Press "Reset password".

Next step: Now you should check the current connected email mailbox, then check the confirmation message from atelier801 company, and copy the code has sent by them.

Now, You should 1- Paste the code. 2- Press submit.

Feel free now to change your password "by follow the following steps".
1- Type your new password 2- Repeat it 3- Press submit.

Congrats! you restored your account :)