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Atelier801 Profile Picture Error
Xxguntherxx
« Citoyen »
1411756020000
    • Xxguntherxx#0000
    • Profil
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    • Tribu
#1
  0
Every time I try to change my profile picture, it doesn't work. If I am doing it wrong tell me. This is what I do:
1. Log into my Transformice account (xxguntherxx).
2. Click my name next to the "Log Out" sign in the top right corner.
3. click My Profile.
4. Click my name in the middle of the screen.
5. click "Change Avatar".
6. find the picture I want and select it.
7. I click Submit.
After I do that, an information box pops up and it says: The page has timed out. Please try again. So I kept trying. I looked up YouTube videos, asked people in-game, and even tried a different picture. It won't work for me. Please help.
Shinark
« Citoyen »
1411756680000
    • Shinark#0000
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#2
  0
Clear your cache, use another browser other then Internet explorer such as Chrome.

If all persists, I believe a sentinel can change it for you, if you message them with a picture that respects the rules.
Haruhitastic
« Censeur »
1411764180000
    • Haruhitastic#0000
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#3
  0
Clearing cache doesn't help the timeout bug.
Safwanrockz
« Censeur »
1411764240000
    • Safwanrockz#0095
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#4
  0
Shinark a dit :
Clear your cache.

This issue won't likely be solved after clearing the cache, since the picture hasn't been uploaded yet, but rather the OP is getting an error. You'll need to clear your cache only if the picture you upload and submit without getting an error doesn't appear.
Anyway, apart from changing your browser, I recommend you to try again later since this problem occurs every now and then.
Buffydawn
« Citoyen »
1411765260000
    • Buffydawn#0000
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#5
  0
That happens to me too D: I found that, even clearing my cache doesn't work. I solved this problem accidentally. I found that, even if it wont work on my computer, is does work on my phone...
Itsreika
« Citoyen »
1411765620000
    • Itsreika#0000
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#6
  0
Just wait a little... usually the this problem go away by itself so wait some 10-15 minutes and then try again!!! (On firefox or chrome)
Lemodile
« Censeur »
1411801680000
    • Lemodile#0095
    • Profil
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    • Tribu
#7
  0
This is a forum bug! Narayan is working on the forums and prefers for all bugs pertaining to the forums to be posted here. I hope you'll repost your issue there. Make sure to include information that may be helpful when debugging such as what browser (& version) and operating system (e.g. win 7) you use. This way you have the best chance of it getting resolved.

Thank you ^_^
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