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Can't Log In
Nikienames
« Citoyen »
1471919880000
    • Nikienames#0000
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#1
  0
For some reason, I can't log onto my account on the game, but I can log on here, on the forums. I don't think I got ban, as I never got a notice to why I was ban. Can someone shed some light on this situation for me a bit?
Felix
« Citoyen »
1471920960000
    • Felix#7528
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#2
  0
That's pretty strange, if you haven't already tried, try setting up a new password which will automatically change the password to your Transformice account, then try logging in.
Winjid
« Citoyen »
1471957020000
    • Winjid#0095
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#3
  0
Could you explain in little more detail?
By "can't login" what do you mean? Does the login screen to the game come up? Are you able to enter your Username and password properly into the space given and does a game screen load after it?

Also, screenshots if possible would be appreciated :)
Nikienames
« Citoyen »
1471962060000
    • Nikienames#0000
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#4
  0
Winjid a dit :
Could you explain in little more detail?
By "can't login" what do you mean? Does the login screen to the game come up? Are you able to enter your Username and password properly into the space given and does a game screen load after it?

Also, screenshots if possible would be appreciated :)

By login I mean, my password is invalid. It will let me enter my username, but my pass shows up as invalid when I try logging in
Basically, I'm still on the login screen
Winjid
« Citoyen »
1471971120000
    • Winjid#0095
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#5
  0
That's weird. This can't actually happen.
You are able to use that same password to log into the forums, but you can't login to the game with that same password.

Am I right to say that? Then as Lastwordsto said, you should immediately change your password and check it out then, if this happens to be the problem. This can be found by clicking your name on the top right, clicking my account and change password. :)
Nikienames
« Citoyen »
1472005500000
    • Nikienames#0000
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#6
  0
Winjid a dit :
That's weird. This can't actually happen.
You are able to use that same password to log into the forums, but you can't login to the game with that same password.

Am I right to say that? Then as Lastwordsto said, you should immediately change your password and check it out then, if this happens to be the problem. This can be found by clicking your name on the top right, clicking my account and change password. :)

Yes you are correct to say that
and thank you :)
Nikienames
« Citoyen »
1472007960000
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#7
  0
Got my Account back :D
Thank you for all your help :)
Please Lock this thread, since it is no longer needed

Dernière modification le 1472008020000
Anwkawa
« Citoyen »
1584196980000
    • Anwkawa#0000
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#8
  0
Why i cant login into my acount?

Am i banned? And for which reason? I dont do anything

Dernière modification le 1584197100000
Aroine
« Citoyen »
1584197100000
    • Aroine#0000
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#9
  0
same ^ the login screen just greys out.
Despair
« Citoyen »
1584197340000
    • Despair#4127
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#10
  1
Aroine a dit :
same ^ the login screen just greys out.

I don't think you're the only one with this problem, I also have it. There's something probably going on with the game or something possibly happend. Guess you just have to wait until its fixed or back to normal. It sucks.
Raizene
« Citoyen »
1584197640000
    • Raizene#9036
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#11
  0
Omg, same. I thought I'm the only one experiencing it. I refreshed the page because I was laggy and now I can't login, it just stays in the gray part D:
Andy
« Citoyen »
1584197880000
    • Andy#6164
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#12
  0
Havent played in a while, was looking forward to play a bit now :(
Adsatie
« Citoyen »
1584198660000
    • Adsatie#8545
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#13
  0
ack this is happening to me too D: i havent played in a couple of months, hopefully it gets fixed soon
Shywolf
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1584389940000
    • Shywolf#5370
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#14
  0
mine greys out for a while, then it says "Incorrect version, try to reload the game."
I've been having this problem for at least a week now.
Is there something I need to do on my part to fix this?
I've been trying everything I can think of
Bernh0ft
« Citoyen »
1584993960000
    • Bernh0ft#0000
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#15
  2
I just made a new account and for some reason i can't log in again, it just says that my password is invalid. I tried making another one and the same thing happened.. please help :(
Caboodle
« Consul »
1585077720000
    • Caboodle#7413
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#16
  0
this happened to me with an acc I made named Clover
I think I deleted it but yeah, I wasn't able to ever log on again even if I changed the pw
I thought it was because someone else also had an acc named Clover but I've seen many duplicate accounts before so I don't think i'd be that--
idk why it happened to this day
Link
« Censeur »
1585339380000
    • Link#0095
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#17
  0
Hi, please use this thread if you are having difficulties connecting to the game.

Thanks!
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