Pls help! Can't change the email associated with my account |
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I'm not very sure where to post this or if someone has already asked, so take whatever action is needed with this thread. Basically, this is my problem: I want to gift items with fraises to a friend on transformice, so tfm informed me that they sent a code to an old email address of mine, which I don't use anymore. So I visited my Atelier801 account to change it, and they too sent a validation code to the same old email. When I try to log in to this email on google(it's gmail) by just typing in the username, google says it doesn't recognize the email. I searched around online for answers and I concluded I probably deleted this email years back in favour of a new one. And this link: https://productforums.google.com/forum/#!topic/gmail/nzuf5b7qaTA mentions that deleted accounts won't be recycled. So...is there hopefully another way to change my email? Any help is appreciated! |
Lapinprince « Consul » 1488602520000
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You can try using the contact form to speak to an administrator about changing your email! They'll ask you certain questions and such to see if you're the original account holder, etc. It'll take awhile for them to respond though, patience is best at times like these! Good luck! |
Lunawashere « Citoyen » 1488609060000
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Speak to a mod, sentinel for guidence or go to the link the person above me said. Dernière modification le 1488609120000 |
Batt_mellamy « Consul » 1488643380000
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You will need to use the contact form if you want to change your email and you don't have access to the old one. Here has information on what to include in your message (you need to prove that it's your account) It usually takes around two weeks to receive a reply. If you do not receive a reply after this time, please PM a sentinel on the forums. Thanks! |