• try this
• things to say

Darinp12 a dit :

[#try this]
http://www.transformice.com/contact/
Use a new email in the form and explain to the admin you need your e-mail reset :)
it might take up to two weeks to reply btw[/#try this]
[#things to say]
I got this from contact form help and tips
To identify you as the account's owner, provide as much as possible of the following info:
Your Transformice account name.
What language server do you usually play on?
What email address is currently linked to your account?
In which city/country did you create your account?
Your current IP address (Use http://www.whatismyip.com/ if you're unsure).
Your sanction list: this is a list of all the mutes and bans you received. Moderators are not allowed to help you with this, you should be able to remember when you got banned or muted.
The number of fraises you've purchased, along with dates of purchase and means of pay (e.g. paypal, sms, etc.).
A list of who has access to your account (siblings, friends etc.).
Based on the situation, you may be asked for additional information.

Don't forget to provide a valid email address you would like to replace the current one with!

Possible outcomes:
If everything goes well, your email will be changed and you can use that email address to change your password.
Atelier 801 will not under any circumstance disclose private information about the current email address or whoever might have stolen your account, so don't ask![/#things to say]

Cabesillaxd a dit :

Darinp12 a dit :VoirMasquer

[#try this]
http://www.transformice.com/contact/
Use a new email in the form and explain to the admin you need your e-mail reset :)
it might take up to two weeks to reply btw[/#try this]
[#things to say]
I got this from contact form help and tips
To identify you as the account's owner, provide as much as possible of the following info:
Your Transformice account name.
What language server do you usually play on?
What email address is currently linked to your account?
In which city/country did you create your account?
Your current IP address (Use http://www.whatismyip.com/ if you're unsure).
Your sanction list: this is a list of all the mutes and bans you received. Moderators are not allowed to help you with this, you should be able to remember when you got banned or muted.
The number of fraises you've purchased, along with dates of purchase and means of pay (e.g. paypal, sms, etc.).
A list of who has access to your account (siblings, friends etc.).
Based on the situation, you may be asked for additional information.

Don't forget to provide a valid email address you would like to replace the current one with!

Possible outcomes:
If everything goes well, your email will be changed and you can use that email address to change your password.
Atelier 801 will not under any circumstance disclose private information about the current email address or whoever might have stolen your account, so don't ask![/#things to say]

they usually take a long time to reply tbh