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[Old] Staff FAQ
Batt_mellamy
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#2961
  1
Nanami a dit :
When will sentinel apps open? The moderation team has opened twice and still no sign of it! (-公- ;)


Do new mods read the upcoming applications? Because I remember talking to a new sentinel for advice on an application I did and he said he wasn’t gonna read it - why?

At some point.

I wouldn't know for moderator applications, but for EN sentinel applications, all EN sentinels can comment on the application; it doesn't matter when they joined.

Also, if you want to discuss why your application was unsuccessful after new sentinels have been hired, you can PM any of the sentinels who would have been discussing your application, as the new sentinels wouldn't have the best idea on what was discussed.
Ubermensch
« Citoyen »
1531090320000
    • Ubermensch#6505
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#2962
  0
I've just been banned for making an 'inappropriate topic' on Cafe but after reading through the rules I don't believe that I have broken any of them. Is it possible to contact the moderator that banned me?
Minkee
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1531090860000
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#2963
  0
Ubermensch a dit :
I've just been banned for making an 'inappropriate topic' on Cafe but after reading through the rules I don't believe that I have broken any of them. Is it possible to contact the moderator that banned me?

It was me! I'll pm you.
Secretive
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1531498200000
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#2964
  0
Nanami a dit :
Error_404 a dit :
Nanami a dit :
When will sentinel apps open? The moderation team has opened twice and still no sign of it! (-公- ;)


Do new mods read the upcoming applications? Because I remember talking to a new sentinel for advice on an application I did and he said he wasn’t gonna read it - why?

Yes and sentinels can't check mod apps vice versa, in other words you should ask a mod regarding mod apps and sentinels regarding sent apps

I know that lol, it was a sentinel application. But if new mods/sentinels read the upcoming applications and they’re new why didn’t he get to read them?

The person you asked may have just been uninterested / not helped with apps. In regards to mod apps, only public mods / mods who have completed their trial periods are allowed to vote on applications.
Reddeathnick
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1531693380000
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#2965
  0
So i was playing survivor, when a player named "<removed>" was shaman, and just had suspiciously bad lag, and i really hadn't noticed an lag prior. Anyways, i was the only one to survive and said something along the lines of "lagger much?" and then they said "Only laggers survived that" and i was like ?????????????? and then someone said "ban them" and considering how suspicious that was, i said "i'm gonna report you" to se what they would say, and they said something along the lines of: I'm a mod, you can't ban me, I'm a mod, remember that. and i think they also said "i can ban you" anyways, here is the rest of the convo:

<removed>

Dernière modification le 1531695660000
Batt_mellamy
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#2966
  0
Reddeathnick a dit :
So i was playing survivor, when a player named "<removed>" was shaman, and just had suspiciously bad lag, and i really hadn't noticed an lag prior. Anyways, i was the only one to survive and said something along the lines of "lagger much?" and then they said "Only laggers survived that" and i was like ?????????????? and then someone said "ban them" and considering how suspicious that was, i said "i'm gonna report you" to se what they would say, and they said something along the lines of: I'm a mod, you can't ban me, I'm a mod, remember that. and i think they also said "i can ban you" anyways, here is the rest of the convo:

<removed>

Re-posting what I said in the thread you made;
Batt_mellamy a dit :
Hi!

I can tell you that the player in the screenshots is not a moderator. In-game moderators have yellow names on their profile, the #0010 tag, and are all listed here on the forums.

If you see a player who is acting like a moderator, and actually isn't, please use the in-game /report feature. Please do not use the forums to call-out other users for this.

Thank you.
Arieys
« Citoyen »
1532127300000
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#2968
  0
Hi, can you help me? Why my steam fraises shop only have 100 , 500 , 1100? Where is 1700 and 2400? Can you guys help me to available that? When i open my friends steam account, his steam have 100 , 500 , 1100 , 1700 , 2400 but i ask he how to get that he said , he don't remember but can you guys help me? This i screenshot. V

http://prntscr.com/k92146 = My steam fraises shop

http://prntscr.com/k91yj3 = My friends steam fraises shop


I already ask mod they don't know :(

I hope someone help me and i do giveaway fur sales shop who help me so bye ;)
Thefourthone
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1532393820000
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#2969
  0
Aerilz a dit :
Hi, can you help me? Why my steam fraises shop only have 100 , 500 , 1100? Where is 1700 and 2400? Can you guys help me to available that? When i open my friends steam account, his steam have 100 , 500 , 1100 , 1700 , 2400 but i ask he how to get that he said , he don't remember but can you guys help me? This i screenshot. V

http://prntscr.com/k92146 = My steam fraises shop

http://prntscr.com/k91yj3 = My friends steam fraises shop


I already ask mod they don't know :(

I hope someone help me and i do giveaway fur sales shop who help me so bye ;)

not quite sure how steam works, but if you play on the standalone, you're given the options for 500, 1100, 1700, and 2400
Slothingtonn
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1533073860000
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#2970
  0
WHO BANNED ME FOR 2 WEEKS LAST WEEK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Batt_mellamy
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#2971
  0
Slothingtonn a dit :
WHO BANNED ME FOR 2 WEEKS LAST WEEK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It was a private moderator, so you can PM any moderator if you want to discuss your ban.
Dawn
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1533148740000
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#2972
  0
Poomph isn't a mod anymore I don't think?
Darthmod
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1533148860000
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#2973
  0
Dot a dit :
Poomph isn't a mod anymore I don't think?

Poomph is a moderator on her alternate account, Poomph#0010.
Atsirk
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1533484560000
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#2974
  0
This question / topic has been bothering me for a couple of years now: are there any moderators and / or sentinels in the Estonian community of Transformice? I've read through the forums, the café and everyday conversations between the Estonian players and I can assure there is A LOT of profanity, disrespect, abuse and bullying going on. Even the local police has spoken about how children in Estonia severely bully eachother ''in a mouse game'' at least twice on national TV! (They even mentioned the name of the game at one point - Transformice).
King
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#2975
  6
delete this please

Dernière modification le 1546682940000
Minkee
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1533993540000
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#2976
  10
King a dit :
Atsirk a dit :
This question / topic has been bothering me for a couple of years now: are there any moderators and / or sentinels in the Estonian community of Transformice? I've read through the forums, the café and everyday conversations between the Estonian players and I can assure there is A LOT of profanity, disrespect, abuse and bullying going on. Even the local police has spoken about how children in Estonia severely bully eachother ''in a mouse game'' at least twice on national TV! (They even mentioned the name of the game at one point - Transformice).

You see mate, until about 6'ish months ago there used to be a website called Transforstaff.com - This website managed and sorted the applications of every community including the Estonian community, one day this website ceased to exist and since then there has been no way for the smaller communities players to apply for a staff position.
It seems like the Administration only gives a damn about the larger communities and I don't blame them of course but I do blame them for not giving a shit about the smaller communities.
Don't blame anyone but the Administration/The moderators who could say something about it.

Instead of opening EN/E2 applications 10 times a year perhaps open once for the smaller communities?

Just to cover bases here. If you message just about any staff member with interest in helping out a smaller community, there are applications in that regard. But it is the same screening process as any other larger community. People can apply, but the right people for the position may not be applying in general.

I just find it silly to complain about us opening apps twice a year at most in our own community and also expecting us to open apps for languages we may not know/may not be qualified to make decisions for.
Yelnya
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#2977
  3
minkee a dit :
Just to cover bases here. If you message just about any staff member with interest in helping out a smaller community, there are applications in that regard. But it is the same screening process as any other larger community. People can apply, but the right people for the position may not be applying in general.

I just find it silly to complain about us opening apps twice a year at most in our own community and also expecting us to open apps for languages we may not know/may not be qualified to make decisions for.

How can you even say that the "right people may not be applying in general" when you're not even qualified to make those decisions?
And why bother making a server for a dedicated language/community at all then if you knew from the beginning you didn't have qualified staff to monitor it? Youre literally doing more harm than good by opening an unenforced server for toxic players to do as they please to the point where even the local police has mentioned your game on TV. That's ridiculous. Not every game needs to be catered to every language and community out there, especially if you don't have the bare minimum resources to ensure things don't go wrong, let alone go smoothly. I can assure you that nobody wants to play on a server filled with toxicity/bullying when there's no one moderating it because you admins/mods arent competent enough. Its fine if you dont know the language; no rational person would expect these unpaid mods to learn every language for all their servers, but if that's the case (in which it is), it seems better off to NOT open/maintain these small communities that you cannot help since people will bully others without getting punished.
Minkee
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1534011780000
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#2978
  9
Yelnya a dit :
minkee a dit :
Just to cover bases here. If you message just about any staff member with interest in helping out a smaller community, there are applications in that regard. But it is the same screening process as any other larger community. People can apply, but the right people for the position may not be applying in general.

I just find it silly to complain about us opening apps twice a year at most in our own community and also expecting us to open apps for languages we may not know/may not be qualified to make decisions for.

How can you even say that the "right people may not be applying in general" when you're not even qualified to make those decisions?
And why bother making a server for a dedicated language/community at all then if you knew from the beginning you didn't have qualified staff to monitor it? Youre literally doing more harm than good by opening an unenforced server for toxic players to do as they please to the point where even the local police has mentioned your game on TV. That's ridiculous. Not every game needs to be catered to every language and community out there, especially if you don't have the bare minimum resources to ensure things don't go wrong, let alone go smoothly. I can assure you that nobody wants to play on a server filled with toxicity/bullying when there's no one moderating it because you admins/mods arent competent enough. Its fine if you dont know the language; no rational person would expect these unpaid mods to learn every language for all their servers, but if that's the case (in which it is), it seems better off to NOT open/maintain these small communities that you cannot help since people will bully others without getting punished.

I never said I was the one to make a final decision, I can assure you if someone truly good can be found to cover bases on the communities that really do need the help, a staff member will make it known. But there are other staff members (the staff consists of more than just EN/E2, you realize?) that do try their best to cover bases for communities needing help, and they themselves make final decisions (that I can read, so that is why I said not everyone is qualified based off of what I've read). EN/E2 isn't the decision maker for everything that goes on. If a staff member is not comfortable making a decision for a community they do not know the language for, we are not forced to make a decision on it.

And moderators also do not decide which communities to open, I am not quite sure where that mindset is coming from.Some communities are also so small that it is not needed to scout someone for staff in that community on top of it.
Aeroman
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#2979
  12
Yelnya a dit :

How can you even say that the "right people may not be applying in general" when you're not even qualified to make those decisions?
And why bother making a server for a dedicated language/community at all then if you knew from the beginning you didn't have qualified staff to monitor it? Youre literally doing more harm than good by opening an unenforced server for toxic players to do as they please to the point where even the local police has mentioned your game on TV. That's ridiculous. Not every game needs to be catered to every language and community out there, especially if you don't have the bare minimum resources to ensure things don't go wrong, let alone go smoothly. I can assure you that nobody wants to play on a server filled with toxicity/bullying when there's no one moderating it because you admins/mods arent competent enough. Its fine if you dont know the language; no rational person would expect these unpaid mods to learn every language for all their servers, but if that's the case (in which it is), it seems better off to NOT open/maintain these small communities that you cannot help since people will bully others without getting punished.

You need to understand what we do as mods. No we do not have any input on what communities exist, have existed or will exist in the future. Saying we aren't competent enough to moderate a community we don't understand the language of is ignorant and uncalled for, we do our best to moderate everything that comes up but, when there is a language barrier and mistakes can be made (false accusations happen constantly), we simply can't take action against these reports.

Apart from the above, in terms of applying to these communities, saying that someone might not be right for the spot is very different to saying someone isn't right for the post. Everyone that applies to ANY community is very very thoroughly examined and the moderation team, as a whole, weighs in on them. We don't have to know the language to know if an applicant would be fit for the spot, we all understand English and we expect our applicants to do so as well, that's how we check what needs to be checked.

As a closer, I would appreciate it if you were less aggressive towards the staff. Accussing us of things beyond our control is totally ridiculous, moderators and sentinels are here ONLY to punish rule breakers, nothing more, nothing less. You are correct in saying you can't expect us, as volunteer moderators, to learn every language for every community but we had nothing to do with the creation of these communities in the first place. The admins saw it fit to make these communities for a reason, just because there's going to be rule breakers it doesn't mean everyone else has to pay the price for it.
King
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#2980
  9
Minkee a dit :
King a dit :
Atsirk a dit :
This question / topic has been bothering me for a couple of years now: are there any moderators and / or sentinels in the Estonian community of Transformice? I've read through the forums, the café and everyday conversations between the Estonian players and I can assure there is A LOT of profanity, disrespect, abuse and bullying going on. Even the local police has spoken about how children in Estonia severely bully eachother ''in a mouse game'' at least twice on national TV! (They even mentioned the name of the game at one point - Transformice).

You see mate, until about 6'ish months ago there used to be a website called Transforstaff.com - This website managed and sorted the applications of every community including the Estonian community, one day this website ceased to exist and since then there has been no way for the smaller communities players to apply for a staff position.
It seems like the Administration only gives a damn about the larger communities and I don't blame them of course but I do blame them for not giving a shit about the smaller communities.
Don't blame anyone but the Administration/The moderators who could say something about it.

Instead of opening EN/E2 applications 10 times a year perhaps open once for the smaller communities?

Just to cover bases here. If you message just about any staff member with interest in helping out a smaller community, there are applications in that regard. But it is the same screening process as any other larger community. People can apply, but the right people for the position may not be applying in general.

I just find it silly to complain about us opening apps twice a year at most in our own community and also expecting us to open apps for languages we may not know/may not be qualified to make decisions for.

Excuse me but was there ever an announcement about
a dit :
If you message just about any staff member with interest in helping out a smaller community, there are applications in that regard. But it is the same screening process as any other larger community. People can apply, but the right people for the position may not be applying in general.

I mean if someone really cared they'd bother announcing it and making it formal rather than letting the players guess that they need to contact a moderator specifically about applying? This is exactly the problem for example my server has a Q/A forum thread and its full of people who are asking how to apply and why Transforstaff.com doesn't work, are you blaming players for not asking moderators about applying? Y'all are so picky that some people don't want to bother you guys with those questions because some of you either ignore or just mumble something like idk ask another mod.

I don't think Yelnya was trying to be aggressive but you need to understand that something here is wrong and some people including me are frustrated about the way the staff/administration handle stuff its been literally 8 years since the game opened its doors and it doesn't seem like stuff will ever change and tbh its unfortunate because it got big consequences and you can see it and how the numbers of the concurrent players keeps decreasing everyday. No matter how much content will be released, how much innovation will be involved or how good is the gameplay, in the end of the day the faulty management of the administration is obvious and players notice it.
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