Anythin a dit :

Rutabega a dit :VoirMasquer

Ori a dit :VoirMasquer

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Atelier801 already has rules (Game Rules and Terms and Conditions of Use) specifically targeting "severe insulting" and "Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable."

What you're suggesting seems to be stricter enforcement of those breaching these rules, but do you have any specific examples of moderators or other staff failing to adequately punish offenders? Currently, what you're discussing seems handled as best as the staff already can.

Go to any regular room with a bunch of statpadders in it, and sooner or later you will get a whisper telling you to kill yourself when you beat them often enough. Go to any random room with foreign players in it (on the EN server) and at one point in time you will be insulted in their native language, because they think you don't understand them. It's quite common to see racist or sexually inappropriate remarks thrown around because people are aware they can get away with it. It's also quite rare to see these kind of people actually get banned or muted. Prioritizing these cases can solve the issue, even though I am aware they take more time to process compared to banning a simple hacker.

I understand all of this completely. I don't disagree that a lot is happening, but it seems a little harder to moderate than hacking. Any violation of the rules that occur in private messages are more complicated than in plain sight, like hacking, for obvious reasons. These things are also reported after the fact, and it's hard to find proactive ways to deal with them. To address your point about insults in different languages, I would assume that a lot of EN moderators are not multilingual, especially not in every language that people speak. It's understandable that they not take action against those if they don't know what's being said. I am most critical of Ori's post because they basically said "We need to do more" without saying what. The reason I said "they're doing their best, it seems," is because of how complicated it all is. If I remember, correctly, staff had a hard time accepting screenshots of anything, because people were able to Photoshop them.

Rutabega a dit :

To address your point about insults in different languages, I would assume that a lot of EN moderators are not multilingual, especially not in every language that people speak. It's understandable that they not take action against those if they don't know what's being said.

Your explanation makes sense, but it's not really an excuse to not do anything about these things. The EN community is considered international, so all moderators, not just those assigned to EN, have an equal responsibility to deal with these kind of reports. And regardless of that, you don't have to be multilingual to figure out the most common slurs and memorize them. People can write them down if they don't know them by heart. This surely can't be too much to ask.

Anythin a dit :

Rutabega a dit :VoirMasquer

To address your point about insults in different languages, I would assume that a lot of EN moderators are not multilingual, especially not in every language that people speak. It's understandable that they not take action against those if they don't know what's being said.

Your explanation makes sense, but it's not really an excuse to not do anything about these things. The EN community is considered international, so all moderators, not just those assigned to EN, have an equal responsibility to deal with these kind of reports. And regardless of that, you don't have to be multilingual to figure out the most common slurs and memorize them. People can write them down if they don't know them by heart. This surely can't be too much to ask.

Yeah, that makes sense too. It wouldn't be hard to create a shared document that everyone can edit with common bannable phrases. How would you suggest being more attentive to these things, though, in Ori's initial post? It's easy to say "just do better" but hard to say how sometimes.

Rutabega a dit :

Yeah, that makes sense too. It wouldn't be hard to create a shared document that everyone can edit with common bannable phrases. How would you suggest being more attentive to these things, though, in Ori's initial post? It's easy to say "just do better" but hard to say how sometimes.

It's not possible to solve those things, because all these situations that have been mentioned sprout from the sole fact that there is no real punishment on this game. People get away with criminal behaviour because the ban system is not working. As long as that isn't being fixed, no solution or suggestion in this thread will be sufficient.

Reform the /ban function to make rooms more enjoyable. /ban almost never works and as a result you get many toxic people in a rooom