[Old] Staff FAQ

I think it'd be better if you just use an asterick or something in place. like b*tch*s in bistro. Technically your tribe name isn't even allowed and will eventually be changed by Sydoline.

#162

Which communitie Fromagdmin are sentinel?

#163

Judging by the fact they have 0 posts I'd say it's an alt and not a real sentinel, and the fact they're in the same tribe as Galaktine I'd say there's a good chance it's her alt.

#164

yea i got banned for being in the same room as a hacker when i was reporting the hacker to the mod, and when the mod banned the hacker i was in the room, which is legit when you see a hacker you stay in to get there name and to make sure they hack. But yea everyone got banned in the room
That sucks considering i was reporting him/her

#165

Considering they don't know who is abusing the hack, tis' fair that you got banned. Next time just leave after reporting and let the mod decide.

#166

I've always played in the normal way, without farming, because my rooms were always filled out, even when i don't call in whisper or do any publicity. I saw that several players were farm and several
ways to get up the rankings soon I was also subjected to do or lose to them. Moreover it wasn't against the rules, i think i isn't, so there's no problem to do. Now about the rank,i saw that many players were farming, and they also had many ways to rise in rank, so i realized that if i didn't do the same, i would lost to them. After a time i was banned while doing farm saves, and all the moderators were warned that they could banish me if i were making any type of farm, the problem was that me, and only me, was prohibited, and the other players keept doing without any problems. After a long time playing as usual, and prohibited to farm, the moderator "Cryquenette" told me that i could
do farms only if a uses the "/silence", and that's what did... But now i was banned again even using only the "/silence" to farm. Alright, now i wanna know, what kind of farm can i do? or i can't? I will wait for your answer, thanks.

#167

OP a dit :
Ban/Mute Appeal Information

I've been banned/muted in-game unfairly, how can I appeal this?

You will need to contact a Moderator directly about this. You can either privately message one of us on these forums or talk to us via the Transformice IRC Channel (Instructions on how to do this are listed under the Moderator FAQ tab) please do not create a new thread or post on these forums about this. Moderators do not have the tools to check your ban history on the forums, not to mention ban and mute appeals are something that should only be discussed and resolved between staff and player,
The best thing you can do is try and gather as much details as you can about the event. Describing with as much detail as you can about your situation helps us a lot. While it's possible Moderators can be mistaken, we do not ban players unless we are absolutely sure that the player is breaking a rule. If you have screenshots or videos of the incident you may send them to us to bolster your appeal however they cannot be taken as definitive evidence since it is easy to photoshop or manipulate photos and videos.
Only the Moderator that gave the ban or mute to you originally can decide to reverse it. Some cases can be discussed with the rest of the team and we regularly get each other's opinion on situations, however the Mod who gave the mute is the one who had the visual evidence to make the decision so only they are able to reverse it. Asking each Mod individually for a different result won't work and just wastes everyone's time.
You are responsible for your account and it's details. Your account cannot be hacked under any circumstances, if your account is compromised it is due to either your password being easily guessable, you giving it to someone who has used it to access your account themselves or spread it to other players, or you entering your details to an unsafe third-party website designed to steal your password. Telling us that your brother hacked or that someone else broke the rules on your account will very rarely result in an unban.
If you are still unsatisfied with the result you can further appeal it to the Admins. You can do this by filling out the form shown at the Contacts page.

I've been muted on the forums unfairly, how can I appeal this?

You will need to contact a Sentinel directly about this. You can either privately message one of us on these forums or talk to us via the Transformice IRC Channel (Instructions on how to do this are listed under the Moderator FAQ tab) please do not create a new thread or post on these forums about this, mute appeals are something that should only be discussed and resolved between staff and player and ultimately end up clogging up the forums from actual discussions.
The best thing you can do is try and gather as much details as you can about the event. Describing with as much detail as you can about your situation helps us a lot. Mutes are rarely given out without significant reason behind it, however it is always possible for situations to be misinterpreted or mistaken due to the subjective nature of the forums. If you have screenshots you may send them to us to bolster your appeal however they cannot be taken as definitive evidence since it is easy to photoshop or manipulate photos.
Only the Sentinel that gave the mute to you originally can decide to reverse it. Some cases can be discussed with the rest of the team and we regularly get each other's opinion on situations, however the Sentinel who gave the mute is the one who had the visual evidence to make the decision so only they are able to reverse it. Asking each Sentinel individually for a different result won't work and just wastes everyone's time.
You are responsible for your account and it's details. Your account cannot be hacked under any circumstances, if your account is compromised it is due to either your password being easily guessable, you giving it to someone who has used it to access your account themselves or spread it to other players, or you entering your details to an unsafe third-party website designed to steal your password. Telling us that your brother made spam threads or that someone else broke the rules on your account will very rarely result in an unban.
If you are still unsatisfied with the result you can further appeal it to the Admins. You can do this by filling out the form shown at the Contacts page.

If you're trying to appeal a ban, read that^

Farming isn't against TFM rules, so ask the moderator why you were banned because there was probably another reason behind it.

#168

I'm not complaining about getting banned, I'm wondering the rules on the subject that I mentioned. For I am no puppet, a tell me what I can and another ban me. And I want an answer from a member of staff.

#169

Today, I saw a souris using items and skills. How can (s)he do it? Is (s)he a hack?
Name: *none

#170

Zzmacth a dit :
Today, I saw a souris using items and skills. How can (s)he do it? Is (s)he a hack?
Name: *none

It's likely a hack, yes.

I'm also curious what the rules on farming are exactly. I can see why it would be against the rules for, say, save farming because that would be glitch abusing depending on how you do it. But cheese? Lots of friends go into private rooms and get cheese all the time. :/

#171

I'm pretty sure farming is allowed as long as you're not abusing glitches (eg: round glitch)... but I'm not sure, I just play regularly lol. I would, however, like to hear what the actual rules on this topic are though.

Dernière modification le

#172

Well I'm pretty sure farming is legal as long as you aren't abusing glitches, hacking, or breaking any rules listed here

#173

HACKERS MAKE FAKE ACCOUNTS AND DO HACK. THEIR REAL ACCOUNTS MUST BE FOUND OUT.

IF YOU CAN'T SEE THE PIC PROOF HERE'S THE LINK
http://imgur.com/IGOEw2u

AND THE PIC IS NOT PHOTOSHOPED OR ANYTHING. THIS IS REAL. HACKERS BEWARE

#174

Yes, this is already well known.. ^^'

#175

smellmyjunk a dit :

HACKERS MAKE FAKE ACCOUNTS AND DO HACK. THEIR REAL ACCOUNTS MUST BE FOUND OUT.

IF YOU CAN'T SEE THE PIC PROOF HERE'S THE LINK
http://imgur.com/IGOEw2u

AND THE PIC IS NOT PHOTOSHOPED OR ANYTHING. THIS IS REAL. HACKERS BEWARE

Yeah, Whisky gave an explaination on how it'll be dealt with here

#176

That post was made before the topic was though.

#177

Why? http://prntscr.com/420a6z

#178

It's to differentiate between a tribe thread and a discussion. This rule has existed in EN going back to vBulletin.

#179

Hello , I've met a person who talks Malaysian with 3 people. He says that this is true the real rule.

-People from other country can speak their language in EN 1 as long as they don't have their own server.

But , I have my own answer* from the Game Rules thread.

-EN1 is considered an international community which means that players from all countries are allowed to play here. Moderators may warn or mute players that aren't speaking English only if they are severely disrupting the chat and they have a community they can return to. For the players that do not have a home community, we ask that you ignore them by typing /ignore (name).

Im asking is there a right answer and wich one is it.

#180

They're both pretty much the same interpretation of the rule, but if you're in doubt always go with what is said in the Guidelines and Rules thread. (As in the "EN1 is considered an international community etc..." rule is what you should go with)

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