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Staff FAQ
Anonymod
« Citoyen »
1597107480000
    • Anonymod#0095
    • Profil
    • Derniers messages
    • Tribu
#1
  39
  • Introduction
  • Moderator FAQ
  • Sentinel FAQ
  • EN Mod Drawings!
  • Common Questions/Feedback/Information

https://i.imgur.com/5m7Ytru.png

Welcome to the Staff FAQ! Here you will find the answers to most staff related questions.

The Staff team is divided into four groups; administrators, moderators, sentinels and
mapcrew members. While administrators are paid employees working for Atelier801
SARL, the rest of the team are composed of volunteers.

With each position comes different volunteer work. This thread is dedicated to the
moderation team, made up by moderators (in-game), and sentinels (forum moderators).
Each team has their own tab on this thread. You can find more information about the mapcrew
in their respective thread, the Mapcrew FAQ.


Updates to the EN moderation staff will always be announced in this thread and edited
into the OP. In addition, we may use the thread to make minor announcements that affect
EN players only. Please check back frequently so that you will stay up to date on current
mod news and happenings!

https://i.imgur.com/thz1eIi.png
Moderators deal with in-game reports. Their duties include banning hackers, sanctioning
rule-breaking chat, and to help players with any issues they may have in game. All mods
have yellow names and the #0010 tag.


Who are the current EN moderators?

Abilities#0010 PM

Amandie#0010 PM

Anonymod#0095 ABSENT

Catnap#0010 PM

Coal#0010 PM

Cutieangel#0010 PM

Freshmod#0095 ABSENT

Groovy#0010 PM

Karasu#0010 PM

Lanadelrey#0010 PM

Liamxo#0010 PM

Tashiko#0010 PM

Vibranium#0010 PM

https://i.imgur.com/pspxrv3.png

                    I would like to be a mod, how do I become one?
The requirements to becoming a mod are age 18+, mature behavior and all around good spirits. In general, the
more you ask to become a mod, the more likely you won't become one.

If you meet the above requirements, you can apply when we're taking applications. Applications are currently closed.
Updates will be announced on Discord.

Check out this thread if you'd like to apply for a community without a staff team.


I think I was banned/muted unfairly. What do I do?
If you believe you've been sanctioned unfairly, refer to the Staff Contact thread.


There is a rule breaker in my room! How do I report him/her?
The recommended method of reporting is using the in-game command /report "name". Some moderators also
take reports through the whisper system (/w "name"). You can see which public moderators are online by friending
them or by typing /mod in your chat window.

Other ways to contact a moderator (ranked in order of success rate):
  • You can contact an individual moderator by sending them a private message via the forum. You can do this by
    going to this page and typing the name of the person you wish to contact in the box labeled "to".
  • Using the /report function (/report "name"). This is often the best course of action if /mod returns no results.
  • Through the official Transformice Discord server. You can access it easily here.


When should I contact a moderator?
Feel free to contact us if you witness any of the following while playing:
  • Cheating/hacking
  • Racism/homophobia/spam/other chat offenses
  • Linking to malicious or inappropriate material
  • Anyone asking for for your personal information (such as your password or phone number), and/or anyone
    offering you cheese or fraises in return for your account.
  • Offensive nicknames or tribe names

A more thorough list can be found in the Game Rules and Guidelines thread.

What not to report for:
  • Swearing: Moderate swearing is allowed, so you should only contact a moderator for extreme chat offenses
    such as spam, racism, inappropriate links, etc. You can use the /ignore command (/ignore "name") to mute an
    individual player or type /filtre in your chat window to block the most common offensive words.
  • Trolling: It’s part of the game. If you can’t stand it, switch rooms or use /ban.
    Roomkick abuse: If you think you're being kicked out of the room for "no reason", keep in mind that players
    tend to roomkick if you are stalling, trolling, favoring, or abusing glitches. Only contact a moderator if you witness
    extreme abuse of this command (for example, raiding a room for the sole purpose of banning its regulars).
  • Tribe issues: We are unable to mute anyone in your tribe chat, change anyone's ranking, or kick any members
    from your tribe for you. Please take advantage of the /tc command to tab out tribe chat, and ask your tribe leaders
    to handle other tribe issues.


I can't remember the password/e-mail linked to my account! What do I do?
Only admins are able to change other players account details. Moderators do not have access to sensitive
player info, thus we cannot verify if you're the actual account owner. You will have to request an e-mail and/or
password change through the contact form. When choosing your category, a list of questions will pop up.
Answer the questions to the best of your knowledge. You can find more tips on how to properly fill out a contact
form here!


I think I have valuable suggestions on how to improve the staff team, where can I post it?
You can refer to the Staff Contact thread if you have valuable feedback or suggestions on how to improve the
staff team. You can also use this thread to report staff misconduct, or to file a formal complaint.

Team changelog
09/11/11 | Modratr left the team.
16/11/11 | Baffler left the team.
21/11/11 | Kugelstern left the team.
22/11/11 | Vittek, Anastasy and Meowf are no longer part of the team.
07/01/12 | [VK] Cleyra and Modblomma joined the team.
31/01/12 | Lemodile changed accounts to Lemod.
14/02/12 | Bunniecake joined the team.
24/02/12 | Goomba, Imnewb, Newmod, Rosettarose, Scottish, Secuoya, Snackypoo and Supersysscvi are no longer part of the team.
25/02/12 | Scottish rejoined the team.
26/02/12 | Thejkb changed accounts to Modkip.
01/03/12 | Holypoop left the team.
03/03/12 | Tibal and Lordlego left the team.
07/03/12 | Akizah left the team.
08/03/12 | Moddball joined the team.
02/04/12 | Utrolig and Nordicmod left the team.
11/04/12 | Harrytrotter joined the team. Anastasy rejoined the team.
23/04/12 | Flipgraham has joined the team.
24/04/12 | Natlog has joined the team.
10/05/12 | Scottish, Toothless and Zingo are no longer part of the team.
14/06/12 | Lemod left the team.
23/06/12 | Modnut joined the team.
25/06/12 | Tibal rejoined the team.
03/08/12 | Bunniecake left the team.
20/08/12 | Abgabg and Muitomice are no longer part of the team.
23/08/12 | Verkon and Lewbot joined the team.
31/08/12 | Tetsuro joined the team.
11/09/12 | Anastasy changed accounts to Glazki.
13/09/12 | Truelink left the team.
01/10/12 | Moddball left the team.
10/10/12 | Fascinare left the team.
09/11/12 | Tummbumm left the team.
04/12/12 | Glazki changed accounts to Anastasy.
13/12/12 | Cptp left the team.
29/12/12 | Devhyn, Karbon, Snarb and Whiskypickle joined the team.
11/01/13 | Modnut left the team.
20/02/13 | Modkip left the team.
01/03/13 | Heyze and Helmivene joined the team.
27/03/13 | Whiskypickle left the team.
11/04/13 | Emilylzbth, Jkdfi, and Natlog are no longer part of the team.
25/06/13 | Lewbot is no longer part of the team.
26/07/13 | Heyze, Karbon and Tibal left the team.
30/07/13 | Adell and Barrydarsow left the team.
22/08/13 | Moiety and Arcanacra are no longer part of the team.
12/11/13 | Omghost, Yogiibear, Whiskypickle, Bloodsyn, and Bigrick joined the team.
08/01/14 | Amavauno left the team.
30/01/14 | Modogrande joined the team.
15/02/14 | Tetsuro and Snarb were demoted due to inactivity.
25/03/14 | Verkon left the team.
11/04/14 | Chrisbeer and Devhyn are no longer part of the team.
18/08/14 | Warbug joined the team.
14/11/14 | Secretive joined the team
22/12/14 | Yogiibear left the team.
06/01/15 | Caitybumz, Harrytrotter, and Warbug were demoted due to inactivity.
18/01/15 | Modogrande left the team.
18/02/15 | Pkj joined the team.
05/03/15 | Makinit joined the team.
16/04/15 | Aewing joined the team.
27/04/15 | Frapuccino joined the team.
04/05/15 | Muffun and Shouldutroll joined the team.
26/05/15 | Celeius joined the team.
27/05/15 | Yogiibear rejoined to the team.
02/06/15 | Helmivene was demoted due to inactivity.
29/06/15 | Jacobbbbbbb and Xanthefleur joined the team.
01/07/15 | Modphan and Veralidaine joined the team.
18/08/15 | Shouldutroll changed accounts to Travelingpik.
02/10/15 | Katburger left the team.
20/11/15 | Dasmouse joined the team.
03/12/15 | Xanthefleur left the team.
03/12/15 | Darthmod and Pep joined the team.
14/12/15 | Frapuccino left the team.
14/01/16 | Modphan left the team.
30/01/16 | Yogiibear left the team.
09/02/16 | Pep left the team.
11/02/16 | Omghost was demoted due to inactivity.
03/03/16 | Travelingpik left the team.
04/03/16 | Sommersby joined the team.
23/03/16 | Muffun, Pkj, and Rype were demoted due to inactivity.
30/03/16 | Whiskypickle left the team.
11/04/16 | Dracoleaf, Irishcow, Leafe, Luxurz and Null joined the team. Xanthefleur rejoined the team.
14/05/16 | Bloodsyn and Jacobbbbbbb left the team.
26/05/16 | Modosoup, Modulator, and Nerdisaur joined the team.
15/06/16 | Nerdisaur, Modosoup and Sommersby changed accounts to Cmariexox, Poomph and Whiskerrs.
07/07/16 | Jacobbbbbbb and Travelingpik rejoined the team. Quilavaii joined the team.
15/07/16 | Hainkeru, Lostchicken, and Welshnutter joined the team.
22/06/16 | Bigrick and Flipgraham were demoted due to inactivity.
02/08/16 | Quilavaii changed accounts to Anneasaurus. Modulator left the team.
22/08/16 | Secretive changed accounts to Modcorgi.
23/08/16 | Kittenblep joined the team.
31/08/16 | Whiskeros changed accounts to Weremod.
07/09/16 | Travelingpik left the team.
12/09/16 | Hainkeru changed accounts to Modkeru.
23/09/16 | Vivons joined the team. Anneasaurus changed accounts to Nidoranne.
17/10/16 | Cheesuschrist left the team.
23/10/16 | Weremod left the team.
31/10/16 | Modcorgi and Modkeru changed accounts to Secretive and Hainkeru.
30/01/17 | No_0ne, Puppyblop, and Pyjin joined the team. Cheesuschrist rejoined the team.
15/02/17 | Puppyblop changed accounts to Worsnoplover.
12/04/17 | Mariexo left the team.
18/04/17 | Irishcow left the team.
26/04/17 | Nidoranne left the team.
02/05/17 | Leafe left the team.
05/05/17 | Secretive changed accounts to Modcorgi.
17/05/17 | Mariexo and Whiskeros rejoined the team.
14/06/17 | Atinesta and Mod_c137 joined the team.
28/06/17 | Aeroman and Exsilium joined the team.
28/06/17 | Poomph and Kittenblep left the team.
10/07/17 | Master_yoda changed accounts to No_0ne. Cheesuschrist left the team.
12/07/17 | Nattorei and Showers joined the team.
10/08/17 | Kloure joined the team. Modcorgi changed accounts to Secretive.
01/11/17 | Mariexo left the team.
04/11/17 | Jacobbbbbbb and Whiskeros left the team.
25/11/17 | Veralidaine left the team.
04/10/17 | Welshnutter was demoted due to inactivity.
10/10/17 | Aewing left the team.
03/11/17 | Mariexo rejoined the team.
08/11/17 | Trilobites joined the team.
12/11/17 | Atinesta left the team.
17/11/17 | Luxurz left the team.
10/12/17 | Worsnoplover left the team.
18/01/18 | Sommersby and Veralidaine rejoined the team. Lostchicken and Secretive left the team.
19/01/18 | Minkee joined the team.
02/02/18 | Tiny_souris joined the team. Vivons left the team.
05/02/18 | Bromod and Plisette joined the team.
08/02/18 | Kimmowimmo joined the team.
12/03/18 | Jacob#0010 rejoined the team. Mod_c137#0010 changed accounts to Eclipseclock#0010.
19/03/18 | Poomph#0010 rejoined the team.
01/05/18 | Secretive#0010 rejoined the team.
01/06/18 | Yuuki#0095 left the team.
29/06/18 | Michael#0095 and Use_report#0095 left the team.
02/06/18 | Jiro#0010, Link#0010, and Sav#0010 joined the team.
06/08/18 | Faierey#0010, Mousey#0010, and Panorama#0010 joined the team. Harshy#0095 and Makinit#0095 were demoted due to inactivity.
18/11/18 | Tachiyukan#0010 joined the team.
26/10/18 | Northnight#0010 joined the team.
14/12/18 | Acer#0010 joined the team.
17/12/18 | Panorama#0095 changed accounts to Charlen#0010.
08/01/19 | Northnight#0095 is no longer part of the team.
11/01/19 | Charissa#0010 rejoined the team.
28/01/19 | Etoile#0095 left the team.
04/02/19 | Faierey#0095 left the team.
30/04/19 | Stormbreaker#0010 joined the team.
01/05/19 | Acer#0095 left the team.
14/05/19 | Lostchicken#0010 rejoined the team.
24/05/19 | Sommersby#0095 left the team.
28/05/19 | Acer#0010 rejoined the team.
22/07/19 | Mcsplash#0010 joined the team.
02/08/19 | Jealy#0010 rejoined the team.
15/08/19 | Aeroman#0010 rejoined the team. Jacob#0095 left the team.
06/11/19 | Sam#0095 left the team.
19/10/19 | Lostchicken#0095 left the team.
08/11/19 | Jiro#0095 left the team. Faye#0010 joined the team.
16/12/19 | Hyena#0010 joined the team.
03/01/20 | Aeroman#0095 left the team.
09/01/20 | Charissa#0015, Chiara#0015, Darthmod#0095, Dracoleaf#0015, Eclipseclock#0095, Kim#0095, Kloure#0095, Link#0015, Mousey#0095, Nattorei#0095, Plisette#0095,
09/01/20 | Poomph#0095, Pyjin#0095, Rachel#0095 and Secretive#0095 left the team.
24/01/20 | Dimbles#0010 joined the team.
03/02/20 | Alfiecakes#0010 joined the team.
19/02/20 | Lou#0010 joined the team.
16/03/20 | Makoto#0010 joined the team. Faye#0095 changed accounts to Bemmh#0010.
17/03/20 | Gavin#0010 rejoined the team.
27/03/20 | Exsilium#0095 left the team.
02/04/20 | Hyena#0095 and Tachiyukan#0095 left the team.
08/04/20 | Link#0010 rejoined the team.
11/04/20 | Jealy#0095 left the team.
17/04/20 | Charissa#0010 rejoined the team.
22/04/20 | Acer#0095 and Lou#0095 changed accounts to Flynn#0010 and Rapunzel#0010.
30/04/20 | Stormbreaker#0095 left the team.
12/05/20 | Batt_mellamy#0010 joined the team.
03/06/20 | Michael#0010 rejoined the team.
05/06/20 | Flynn#0095 and Rapunzel#0095 changed accounts to Acer#0010 and Lou#0010.
13/06/20 | Christine#0095 left the team. Valerie#0010 joined the team.
14/06/20 | Link#0015 left the team.
19/06/20 | Estine#0010 joined the team.
05/07/20 | Vellig#0010 joined the team.
15/07/20 | Tamarinne#0010 joined the team.
28/07/20 | Karasu#0010 joined the team.
31/07/20 | Cate#0010 joined the team.
04/08/20 | Gavin#0095 left the team.
27/08/20 | Valerie#0095 changed accounts to Eliterecon#0010.
01/09/20 | Charissa#0095 left the team.
05/09/20 | Alfie#0095 left the team.
08/09/20 | Anthe#0010 and Rutabega#0010 joined the team.
26/09/20 | Estine#0095 left the team.
05/10/20 | Charlen#0015 left the team.
08/10/20 | Bemmh#0095 left the team.
22/10/20 | Michael#0095 left the team.
29/11/20 | Sav#0095 left the team.
05/12/20 | Null#0095 left the team.
03/01/21 | Lou#0095 left the team. Alfie#0010 rejoined the team.
08/01/21 | Dimbles#0095 left the team.
13/01/21 | Eliterecon#0095 and Rutabega#0095 left the team.
15/01/21 | Christine#0010 rejoined the team.
22/01/21 | Murasame#0010 joined the team.
02/02/21 | Delirium#0010 joined the team.
03/02/21 | Coralbae#0010 joined the team.
17/02/21 | Apo#0010 joined the team.
27/02/21 | Hoho#0010 joined the team. Makoto#0095 changed accounts to Jiro#0010.
02/03/21 | Tachi#0010 rejoined the team.
27/03/21 | Hoho#0095 left the team.
13/06/21 | Hoho#0010 rejoined the team.
16/06/21 | Cate#0095 left the team.
23/06/21 | Sinnbie#0010 joined the team.
03/07/21 | Anthe#0095 left the team. Vibranium#0010 and Hauntedfact#0010 joined the team.
03/07/21 | Coralbae#0095 left the team. Delirium#0095 changed accounts to Modonalds#0010.
28/07/21 | Apo#0095 left the team.
14/08/21 | Liamxo#0010 joined the team.
15/08/21 | Tamarinne#0095 left the team.
24/08/21 | Hauntedfact#0095 left the team.
12/09/21 | Apo#0010 rejoined the team.
21/09/21 | Hoho#0095 left the team.
24/09/21 | Muse#0010, Eten#0010 and Ray#0010 joined the team.
29/10/21 | Modonalds#0095 changed accounts to Delirium#0010.
01/11/21 | Alfiecakes#1043 left the team.
08/01/22 | Abilities#0010 joined the team.
22/01/22 | Delirium#0095 left the team.
24/01/22 | Ray#0095 left the team.
15/02/22 | Garrett#0010 joined the team. Sav#0010 rejoined the team.
17/02/22 | Muse#0095 left the team.
19/02/22 | Thundernicey#0010 joined the team.
21/02/22 | Coatens#0010 joined the team.
24/03/22 | Acer#0095 left the team.
26/03/22 | Eten#0095 left the team.
14/04/22 | Asul#0095 left the team.
17/04/22 | Apo#0095 left the team.
18/04/22 | Delirium#0010 rejoined the team.
01/06/22 | Partyfool#0095 changed accounts to Fool#0010.
05/06/22 | Thundernicey#0000 left the team.
12/07/22 | Muse#0010 rejoined the team.
24/08/22 | Fool#0095 changed accounts to Partyfool#0010.

As of September 2022, EN team updates will only be posted in the Official Transformice Discord server.

https://i.imgur.com/n55zKqM.png
Sentinels are forum moderators. Their duties include locking rule-breaking threads,
muting users for rule breaking posts and keeping general order on the forums.
They have green names on the forums, along with the #0015 tag. All mod-sents
have yellow names and the #0010 tag.

Who are the current EN sentinels?

Batt_mellamy#0015 PM

Charlen#0015 PM

Katburger#0015 PM

Ray#0015 PM



Tachi#0015 PM



Moderators who are also EN sentinels:

Catnap#0010 PM

Liamxo#0010 PM

https://i.imgur.com/pspxrv3.png

                    I would like to be a sentinel, how do I become one?
The requirements to becoming a sentinel are age 18+, mature behavior and all around good spirits.

If you meet the above requirements, you can apply when we're taking applications. Applications are currently closed.
Updates will be announced in this thread.


I think I was muted unfairly. What do I do?
If you believe you've been sanctioned unfairly, you will need to contact the sentinel that muted you. The sentinel
that muted you will always be displayed at the end of your sanction message (e.g "Please do not spam the
forums - Katburger #0015"). Please do not create a new thread or post on these forums about this, mute appeals are
something that should only be discussed and resolved between staff and player and ultimately end up clogging up
the forums from actual discussions.


I've seen a rule-breaking thread/post, what do I do?
If you see something which you believe breaks the rules, please report it. The recommended method of reporting is
using the forum's report function. Find the user/post/thread in question and click the person's name or avatar, and
select 'Report'.

If something needs to be dealt with urgently, you can also report by whispering a Sentinel in game. Alternatively, you
can join the [url=http://www.transformice.com/irc-webchat/index.php]official Transformice Discord server and report things there.

What to report for:
  • Spam/off topic posts
  • Double posting
  • Duplicate threads
  • Flaming
  • Excessive vulgar language
  • Posts in the wrong language (i.e. not English)
  • Inappropriate images/videos/gifs
  • Inappropriate avatars
  • Inappropriate profiles (including tribe profiles)
  • Linking to hack sites
  • Ban evasion
  • Posts which break any of the forum rules

This list is not exhaustive. If in doubt, please report it.


I think I have valuable suggestions on how to improve the staff team, where can I post it?
You can refer to the Staff Contact thread if you have valuable feedback or suggestions on how to improve the
staff team. You can also use this thread to report staff misconduct, or to file a formal complaint.


I have a question about Sentinels that isn't listed here.
If you have a question related to Sentinels, you can post it in this thread.


I have a question about the game/forum, where can I ask it?
Please ask all questions relating to the forums in the Forum FAQ thread and the game in the Questions & Answers thread.

Team changelog

20/11/11 | Minkee and Whiskypickle added as sentinel aides.
20/11/11 | Minkee removed as a sentinel aide.
20/12/11 | Vulli joined the team.
09/01/12 | Moepl added as a sentinel aide.
22/01/12 | Detlefdiehos added as a sentinel aide.
24/02/12 | Kneesocksu removed as a sentinel.
10/05/12 | Moepl removed as a sentinel aide.
14/05/12 | Detlefdiehos and Whiskypickle joined the team.
24/07/12 | Katburger joined the team.
26/07/12 | Tibal joined the team.
09/08/12 | Barrydarsow left the team.
31/08/12 | Oshoe has been removed as a sentinel.
31/08/12 | Detlefdiehos has been removed as a sentinel.
04/10/12 | Magistar and Mausibiene joined the team.
26/11/12 | Dracoleaf joined the team. Barrydarsow rejoined the team.
13/03/13 | Icewolfbob left the team.
27/03/13 | Whiskypickle left the team.
29/03/13 | Lewbot joined the team.
25/04/13 | Ramenfrog joined the team.
13/06/13 | Icewolfbob rejoined the team.
24/06/13 | Magistar left the team.
12/07/13 | Whiskypickle rejoined the team.
15/07/13 | Dracoleaf removed as a sentinel.
25/07/13 | Lewbot removed as a mod-sent.
26/07/13 | Tibal left the team.
30/07/13 | Barrydarsow left the team.
06/09/13 | Bolinboy and Takumisyn joined the team.
20/02/14 | Muffun joined the team.
03/03/14 | Ramenfrog left the team.
29/04/14 | Yogiibear and Omghost joined the team.
04/05/14 | Bolinboy left the team.
25/06/14 | Travelingpik (formerly Bolinboy) rejoined the team.
13/07/14 | Mausibiene and Takumisyn left the team.
13/08/14 | Sabusha, Luxurz and Shamousey joined the team. Lemodile is now a mod-sent.
15/09/14 | Muffun left the team.
24/09/14 | Mausibiene rejoined the team.
22/12/14 | Yogiibear left the team.
06/01/15 | Caitybumz was demoted due to inactivity.
06/01/16 | Bogkitty, Dracoleaf, and Frogz rejoined the team.
11/02/16 | Omghost was demoted due to inactivity.
03/03/16 | Travelingpik left the team.
31/08/16 | Sabusha was demoted due to inactivity.
02/09/16 | Riannaleo and Rutabega joined the team.
05/09/16 | Icewolfbob left the team.
16/09/16 | Celeius, Jacobbbbbbb, Tyyphoon, and Veralidaine joined the team.
31/01/17 | Whiskypickle left the team.
23/05/17 | Tyyphoon left the team.
13/06/17 | Null, Wangan and Winjid joined the team.
16/08/17 | Lemodile left the team.
21/08/17 | Mausibiene was demoted due to inactivity.
19/09/17 | Rutabega left the team.
25/09/17 | Veralidaine left the team.
31/10/17 | Jacobbbbbbb left the team.
27/11/17 | Rutabega rejoined the team.
18/01/18 | Veralidaine rejoined the team.
17/02/18 | Bogkitty left the team.
03/05/18 | Jacob#0010 rejoined the team.
01/06/18 | Yuuki#0095 left the team.
11/09/18 | Wangan#0095 left the team.
11/01/19 | Ramenfrog#0015 rejoined the team.
13/01/19 | Ramenfrog#0095 is no longer a sentinel.
24/04/19 | Rutabega#0095 left the team.
23/05/19 | Lapinprince#0015 and Flashpoint#0015 joined the team. Charlen#0010, Charissa#0010, Link#0010 and Sav#0010 are now mod-sents.
29/07/19 | Flashpoint#0015 changed accounts to Censere#0015.
15/08/19 | Jacob#0095 left the team.
09/01/20 | Censere#0020 left the team.
03/02/20 | Charissa#0095 left the team.
28/02/20 | Beemo#0015 joined the team.
17/03/20 | Beemo#0095 changed accounts to Sollyun#0015.
11/04/20 | Vulli#0095 and Winjid#0095 were demoted due to inactivity.
05/05/20 | Inkzooka#0095 left the team.
04/08/20 | Gavin#0095 left the team.
08/08/20 | Sollyun#0095 left the team.
29/11/20 | Sav#0095 left the team.
05/12/20 | Null#0095 left the team.
01/04/21 | Jordy#0095 left the team.
30/12/21 | Chiara#0015 changed their username to Veralidaine#0015.
27/02/22 | Link#0095 was demoted due to inactivity.
18/05/22 | Veralidaine#0095 left the team.

As of September 2022, EN team updates will only be posted in the Official Transformice Discord server


https://cdn.discordapp.com/attachments/462788768366198805/524185270371876874/file.png

http://orig06.deviantart.net/45ea/f/2017/220/c/f/170125_en_moderators_p_final_s_by_laiimu-dbjaeuj.png


In this tab, we've written common questions/feedback that we find ourselves explaining often, so that the information is always available in one place. We hope this clarifies some things that are talked about often, but not always fully explained!

Why do mods have to be 18 or older?

Atelier 801 is based in France, and the laws there are strict for volunteers younger than 18. There is a lot of paperwork, and the company is required to monitor their working hours to make sure they aren't working too much. This would be far too much unnecessary work for the three admins to deal with, so they ask us not to hire anyone younger than 18. Unfortunately we can make no exceptions.

Why don't you accept screenshots as proof?

It is very easy to make a fake screenshot. How would you feel if someone made a fake screenshot of you, and we banned you for something you didn't do? It is also possible to edit videos or take videos on pirate servers, so we cannot ban based on video evidence either.

I got muted when there were no mods online!

The EN team does have some private moderators. (Note that not all communities do.) Private staff either do not have time to actively use public accounts, or are training and not ready to be public yet. So don't hesitate to report someone just because there are no public mods online - usually there are private mods who can check reports!

Why did I get muted/banned for something, but another player didn't?

Mods are not omniscient. We can't see what happens in every room at the same time. Someone may have gotten away with breaking the rules if there wasn't an available moderator at the time, but that doesn't make it okay to break the rules. Eventually you'll get caught! Mods can also sanction silently so the pink message does not appear in the room, in case they think that would disrupt the room chat. It's also possible that the mod in the room was busy handling whispers, checking something in another window, or just missed a post or section of chat. In that case, you can let them know politely that they missed something in room chat.

Why did I get banned for breaking the same rule that someone else got muted for?

This is probably because you had multiple previous warnings for breaking that rule. If a player continues to break the same rules, the sanction time increases as a deterrent. Bans and mutes are not the price paid so a user can say something bad, they are supposed to deter rule-breaking. If one hour does not stop someone from using slurs, one more hour will likely not stop them the next time. On the other hand, if you follow the rules and pay attention to warnings, you will have nothing to worry about!

Do mods only hire their friends?

Generally, out of 10-15 applicants who are hired, moderators might know one or two people at most. We judge applications based on what they wrote and consider their in-game behavior. (Check out this thread for more information about writing your applications!) If a mod happens to be friends with an applicant, they can voice their opinion but will refrain from voting. While new staff are in training, they may become friends with public mods just from working together. So if you see mods who are friends, that likely happened from working on the same team for quite a while.

Mods silence their whispers.

'Their whispers are closed so I cannot contact them' is a very valid problem, we absolutely agree about that. Some things simply cannot be sorted through the report function, such as anything requiring admin assistance.

Unfortunately, the sheer amount of whispers we receive from the moment we log in until we log off can be a lot to deal with. Please remember that we are not only moderating en/int (already two servers), but also other very large servers, as we generally help anyone who contacts us. While we aim to help everyone in a timely manner, we face what we can only describe as a tidal wave from the moment we open our whispers, and so silencing them is sometimes the best way for mods to work through the load they already have. Of course this differs depending on the mod, but a silent mod working efficiently is better than no mod at all.

Occasionally it can be really bad...
https://i.imgur.com/KFcMBUT.gif
... but not usually that much!

I am wondering about something that isn't listed here.

Feel free to ask here in the Staff FAQ or leave feedback in the Staff Contact Thread!


Dernière modification le 1739571840000
Bhvana
« Censeur »
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    • Bhvana#0543
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#4
  0
Why was Staff FAQ made into a new thread? Isn't it unnecessary?
Batt_mellamy
« Consul »
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    • Batt_mellamy#0015
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#5
  2
Bhvana a dit :
Why was Staff FAQ made into a new thread? Isn't it unnecessary?

Going forward we believe it will make things look a lot nicer.

Also, it was in a big need of a revamp :P
Bhvana
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#6
  0
Batt_mellamy a dit :
Bhvana a dit :
Why was Staff FAQ made into a new thread? Isn't it unnecessary?

Going forward we believe it will make things look a lot nicer.

Also, it was in a big need of a revamp :P

But why wouldn't they put a link to the old thread?
Meowie
« Consul »
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#7
  5
what's up with the statistics ones? i don't feel like it's needed to know that which mod does the best work
Coralbee
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#8
  24

Great job on the thread ♥

https://i.imgur.com/azCR8D1.gif

Yuki
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#9
  4
Good luck on the new one. :o

Bhvana a dit :
Batt_mellamy a dit :
Bhvana a dit :
Why was Staff FAQ made into a new thread? Isn't it unnecessary?

Going forward we believe it will make things look a lot nicer.

Also, it was in a big need of a revamp :P

But why wouldn't they put a link to the old thread?

It's just a thread, no need to make a big deal out of it.
Snowvlokje
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#10
  0
Oh nice, new thread! ♥
Barberserk
« Consul »
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    • Barberserk#0000
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#11
  9
Coralbee a dit :

Great job on the thread ♥


https://i.imgur.com/azCR8D1.gif


Let's not turn this one also in a freakshow for gifs, please. Grow up people.
Error_404
« Consul »
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#12
  1
That is a nice change along with the ban appeal thread. I like the improvement and the actions taken so far.
Kimsterjay
« Consul »
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#13
  0
Nice new thread ^^
Superyacine
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#14
  20
Best of luck with the new thread!
https://i.imgur.com/g5HvOah.gif
K1ng
« Citoyen »
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    • K1ng#7286
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#15
  1
i like the changes it was good a move, good improvements and looking forward for more.
King
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#16
  3
Hey, this looks great I'm known for my rants but I do wish we have a better community, happy to see
some changes!
Ori
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    • Ori#6575
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#17
  0
Hey, I have few important questions about the Staff Misconduct category in the new Staff Contact thread and hope you could clarify.
Staff Contact a dit :
Staff misconduct: - If you are comfortable contacting an EN staff member about this, you may post here. Please do not mention said staff by name when posting. Please also note that we cannot ban or take serious action based on screenshots.

I'm confused about the line "Please also note that we cannot ban or take serious action based on screenshots"
What do you expect players to give as evidence if they see a staff member misconducting?
What are we, as players, supposed to do if we see a staff member behaving inappropriately?
Do we report the mod/senti/mapcrew-'s message or what?
What proof we should give and how should we give it?
Charlen
« Censeur »
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    • Charlen#0015
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#18
  2
Ori a dit :
Hey, I have few important questions about the Staff Misconduct category in the new Staff Contact thread and hope you could clarify.
Staff Contact a dit :
Staff misconduct: - If you are comfortable contacting an EN staff member about this, you may post here. Please do not mention said staff by name when posting. Please also note that we cannot ban or take serious action based on screenshots.

I'm confused about the line "Please also note that we cannot ban or take serious action based on screenshots"
What do you expect players to give as evidence if they see a staff member misconducting?
What are we, as players, supposed to do if we see a staff member behaving inappropriately?
Do we report the mod/senti/mapcrew-'s message or what?
What proof we should give and how should we give it?

It means that while you can send screenshots and/or other forms of "evidence", action cannot be taken purely off these. They can be useful when further investigating a case, but we cannot rely solely on another players words.
Mso
« Citoyen »
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#19
  2
Meowie a dit :
what's up with the statistics ones? i don't feel like it's needed to know that which mod does the best work

Actually, it's more proof that this certain mod abuses their powers.... café knows what i'm saying ;)))))
Gavin
« Censeur »
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    • Gavin#0095
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#20
  6
Mso a dit :
Meowie a dit :
what's up with the statistics ones? i don't feel like it's needed to know that which mod does the best work

Actually, it's more proof that this certain mod abuses their powers.... café knows what i'm saying ;)))))

Cafe sanctions accounted for about 3% of the month of July.

Dernière modification le 1597164720000
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