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Forum FAQ
Kxxxen
« Citoyen »
1519706940000
    • Kxxxen#0000
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#1021
  0
Sar33aj a dit :
is there a way to refund your clothes/sham items you bought in store and get back your cheese/fraises

sadly, no
Deletedaccount
« Censeur »
1520108280000
    • Deletedaccount#6162
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#1022
  0
ey some of you know how the gecko pet was added in honor of that one moderator... but where can i find the official announcement ?
Kit
« Archonte »
1520110380000
    • Kit#9532
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#1023
  0
Axel13 a dit :
ey some of you know how the gecko pet was added in honor of that one moderator... but where can i find the official announcement ?

It wasn't exactly an official announcement, it was an announcement made by a moderator in Discussions. You can find the thread here.
Jon
1521400920000
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#1024
[Modéré par Batt_mellamy, raison : Spam / flood]
Cookies
1521401100000
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#1025
[Modéré par Batt_mellamy, raison : Spam / flood]
Xeha
1521401820000
    • Xeha#6501
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#1026
[Modéré par Batt_mellamy, raison : Spam / flood]
Anythin
« Consul »
1521403380000
    • Anythin#0095
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#1027
  2
It won't be a chaos if you stop repeating yourselves page after page after page.
Xeha
« Censeur »
1521403620000
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#1028
  0
Spam flood?
We're asking for help and our posts are being moderated. Lol
Use_report
« Citoyen »
1521404220000
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#1029
  2
If you wish to complain about a staff member you are free to do so using the contact form.
Alatreon
1521413820000
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#1030
[Modéré par Batt_mellamy, raison : Racism]
Hdyangy
« Consul »
1521843120000
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#1031
  0
Can sentinels ban players in different communities from their community?
Arinapinky
1521979020000
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#1032
[Modéré par Batt_mellamy, raison : Пожалуйста, не говорите по-русски на Английском форуме. Чтобы перейти на русский форум, зайдите на главную страницу и выберите российский флаг.]
King
« Censeur »
1522036020000
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#1033
  0
Hdyangy a dit :
Can sentinels ban players in different communities from their community?

Sentinels can't exactly ban people? They can mute them from commenting/using Micepix/forum PM's and yada yada yada..
Each Sentinel is in-charge of their own community and shouldn't be taking action in foreign communities as it's not their
"area of jurisdiction". However if there is an obvious rule-breaking player causing terror (Posting inappropriate content/cheats/account login information - only high priority stuff) on different community forum, every sentinel can handle it temporarily (deleting, muting etc) the same rule breaking thread/player until the same community sentinel will be available to take the necessary action using their guidelines..


tl;dr Yes.

I hope that this answers your question.
Hdyangy
« Consul »
1522063980000
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#1034
  0
King a dit :
Hdyangy a dit :
Can sentinels ban players in different communities from their community?

Sentinels can't exactly ban people? They can mute them from commenting/using Micepix/forum PM's and yada yada yada..
Each Sentinel is in-charge of their own community and shouldn't be taking action in foreign communities as it's not their
"area of jurisdiction". However if there is an obvious rule-breaking player causing terror (Posting inappropriate content/cheats/account login information - only high priority stuff) on different community forum, every sentinel can handle it temporarily (deleting, muting etc) the same rule breaking thread/player until the same community sentinel will be available to take the necessary action using their guidelines..


tl;dr Yes.

I hope that this answers your question.

Thank you for the answer but I think you are wrong

My account has been muted for 360 hours by Matzaplouata and reason is "Provoke players"

Matzaplouata don't speak arabic Language, she mute my account only because she have a report from an informal team "helpers team"

Is this allowed at Atelier? I thought this team was not administrative
Anythin
« Consul »
1522074660000
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#1035
  0
The moderator team is in essence one team, so they can deal with any player, in any community, at any time if they wish. However, if there is staff available who is from the same community as the player in question, it is common practice to let those moderators deal with the situation because generally they will understand the situation better. Since AR doesn't have moderators, it is up to moderators from other communities to deal with reports that come to them. If you feel your mute was unfair, you should contact the moderator that handed out your mute through PM.
Hdyangy
« Consul »
1522076100000
    • Hdyangy#0000
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#1036
  0
Anythin a dit :
The moderator team is in essence one team, so they can deal with any player, in any community, at any time if they wish. However, if there is staff available who is from the same community as the player in question, it is common practice to let those moderators deal with the situation because generally they will understand the situation better. Since AR doesn't have moderators, it is up to moderators from other communities to deal with reports that come to them. If you feel your mute was unfair, you should contact the moderator that handed out your mute through PM.

hello

we have C_w AR sent and Matzaplouata who mute me not him !

She does not speak Arabic

I have not broken the rules, she mute me because she have a report from her team "helpers team" I really wish managers would stop such mistakes

Dernière modification le 1522076280000
Anythin
« Consul »
1522089060000
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#1037
  0
me a dit :
If you feel your mute was unfair, you should contact the moderator that handed out your mute through PM.
Hdyangy
« Consul »
1522090620000
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#1038
  0
Anythin a dit :
me a dit :
If you feel your mute was unfair, you should contact the moderator that handed out your mute through PM.


Hello , I know that and i tried to call a sentinel but he didn't understand and he asked me to report to Admins and that what i do from a month ago until now i don't recieve an apply for my report to Admins so i'am asking only Was the sentinel behavior legal or not?

http://img.atelier801.com/90a4f389.png
King
« Censeur »
1522261080000
    • King#0000
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#1039
  1
Hdyangy a dit :
Anythin a dit :
me a dit :
If you feel your mute was unfair, you should contact the moderator that handed out your mute through PM.


Hello , I know that and i tried to call a sentinel but he didn't understand and he asked me to report to Admins and that what i do from a month ago until now i don't recieve an apply for my report to Admins so i'am asking only Was the sentinel behavior legal or not?

http://img.atelier801.com/90a4f389.png

Try sending a new contact form, perhaps as C_W to help you to write one? Or a friend of yours that speaks both your language and English fluently and could help you to describe the situation the best way possible. If after a month you do not get a reply, ask a moderator about it and they will help you I'm certain.

But I'd check the situation again with Matzaplouata because relying on the helpers team for a sanction sounds a bit odd in my opinion.. Perhaps there is more confirmation other than the helpers team.
Hdyangy
« Consul »
1522319820000
    • Hdyangy#0000
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#1040
  0
King a dit :
Hdyangy a dit :
Anythin a dit :
me a dit :
If you feel your mute was unfair, you should contact the moderator that handed out your mute through PM.


Hello , I know that and i tried to call a sentinel but he didn't understand and he asked me to report to Admins and that what i do from a month ago until now i don't recieve an apply for my report to Admins so i'am asking only Was the sentinel behavior legal or not?

http://img.atelier801.com/90a4f389.png

Try sending a new contact form, perhaps as C_W to help you to write one? Or a friend of yours that speaks both your language and English fluently and could help you to describe the situation the best way possible. If after a month you do not get a reply, ask a moderator about it and they will help you I'm certain.

But I'd check the situation again with Matzaplouata because relying on the helpers team for a sanction sounds a bit odd in my opinion.. Perhaps there is more confirmation other than the helpers team.

thank you

and I said same thing to her, helpers team can't ask sentinels mute any players from other community
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