Sneks a dit :

My friend gifted me a fur, but her fraises were taken but I didnt recieve the fur? Please help.

Todorokix a dit :

I make the purchase, it takes me to the paypal tab and it says this:
"You must now return to the game to confirm your payment. You will be charged only after the confirmation"
I click confirm, and it takes me back to the paypal payment method
then this pops up:
Sorry, but your Visa x-0000 was declined. Please add another debit or credit card to complete your purchase.
The problem isnt my card, it happens with any card I use. It happened with a different card, not just the one I tried it many different times on many different browsers including chrome.
I've bought other things easily after and before with those cards. Its a Transformice Bug.

Catmillex a dit :

I bought 500 fraises and they never arrived? (Paid for through Steam). I have the receipt on Steam as proof.

OP a dit :

It took my money but I didn't receive Fraises!

In most cases, you will not be charged if there's an error and you don't receive Fraises. But, if you are absolutely sure that you were charged for Fraises but you didn't receive them, send the admins a message here with as much information as you can about the purchase, including the transaction ID, a copy of the confirmation email or SMS, and whatever other relevant information you have. We have a thread with tips for filling out the contact form here. It's strongly recommended to use these tips to streamline your correspondence and speed up the overall process of getting help.

Blissfullly a dit :

I tried using my credit card to buy fraises but it kept popping up with a transaction error. What went wrong? I don't think it was the card, the site just kept telling me "The purchase can't be made at this moment" or something along the lines of that.