Problems with payment/fraises? |
Farlig « Citoyen » 1681894560000
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Hello? They took my money didn't give me my time back? I had a 500 fraises order, where exactly is? while withing game showed "Transaction error" payed by VISA/debit. https://imgur.com/Htm7SnE https://imgur.com/M8OHdmZ currently 0 fraises???? |
Farlig « Citoyen » 1681894620000
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It took my money but I didn't receive Fraises! In most cases, you will not be charged if there's an error and you don't receive Fraises. But, if you are absolutely sure that you were charged for Fraises but you didn't receive them, send the admins a message here with as much information as you can about the purchase, including the transaction ID, a copy of the confirmation email or SMS, and whatever other relevant information you have. We have a thread with tips for filling out the contact form here. It's strongly recommended to use these tips to streamline your correspondence and speed up the overall process of getting help. WHERE ARE MY FRAISES |
Farlig « Citoyen » 1681894740000
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So wait, I got my money back? now ok wait.. Hmm. I got 7.50Euro left on my debit, didn't care to invest so I know -- previously there was 2.63EUR. HOW CAN I COMPLETE PURCHASE? DO IBETTER DO IT FROM MY PROFILE SECTION INSTEAD OF BY GAME? |
Osmigos « Citoyen » 1697425140000
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Paypal is the only option showing up right now when I click "Buy Fraise" in the store. |
Osmigos « Citoyen » 1708016280000
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Having the same problem with Steam again. I think it might be latency related since it started this time after I downgraded my connection, and it's been persistent for a while now. |