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[Old] Staff FAQ
Anythin
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#3001
  7
Ares a dit :
New moderators can make mistakes of course, and mutes and bans can be subjective but honestly there a thousand of people hacking, heavily insulting and harassing so why do they have to focus on the stupidest things often?

Staff deal with any situation whenever they see it. If you happen to break the rules in their presence, you will get sanctioned. Other people's behaviour is irrelevant in this case. And none of this has got anything to do with competence in any way.
Retrouvaille
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#3002
  2
Yes and no, IMHO.

As far as I remember En is an international server and assuming Ares is being honest she has all the rights to share a concern. Back from the days I remember that in the int server all languages are welcome as long as the chat is not distrupted, I may be mistaken and the rule may have changed.

As long as the staff pick for some moderator (arbs as far as I can tell) in the Italian server she's kinda right tbh, we had secret staff members absolutely abusing their powers in the past. I found myself banned for 2/3 weeks because I i mentioned a website (not even posting a link be aware) PG18 in a room with 3 players, all of them not underage. This person ninja'd me as long as he managed to ban me. Same goes for another player in the past that got banned for says "Damn cristiano ronaldo".

Everything because this staff member had a bias on our tribe because we kicked him out because of his toxic behaviour, and because in the past he shared private information about a player. Which is right off the bat a really stupid reason, but it makes you understand what kind of player we were dealing with, .

Besides that what made the playerbase enraging is that reports to the rest of the staff was useless. Seeing almost a whole community turning on a staff member (which beware shared his arb status publicly btw) is not the best behaviour to say the least. I think that a bit of investigation must be held, meaning not just asking the mod the reason of a specific sanction, but also checking his activities live and see if there is an abusr of power or not.
Dawn
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#3003
  0
Ares a dit :

I think arbitres/private moderators should be more competent.
Excluding all the mutes I've got from my Italian server for a rule that exists only there (or at least is highly severe only there), I've got plenty of warnings/mutes uselessly imo.

One I can remember was that I was playing in an EN2 vanilla room and in the public chat I wrote ONE sentence in polish for mistake, which was supposedly meant for a friend in private chat and got a warning for it. Could be reasonable if I was costantly discussing in another language but I wasn't. The rest of the time I was regularly speaking English.
Another mute I've got was in the IT cafè; people kept commenting/spamming the word 'up' and I replied to the person above me with 'down', leading me to a 1h mute for 'insulting', although it wasn't my intention.
Still on cafè, I made a thread saying ''Comment the cringiest sentences you've heard'' and added ''ur mum gay xd''. Got a one hour mute (this time from a public moderator) and removed thread for homophobic insults and as I asked them the reason of the mute they told me they couldn't warn me because I was offline and I wouldn't have ''supposedly'' seen it, and when I explained I wasn't being inappropriate at all, they said they muted me for an inappropriate sentence which I never said and clearly mistaken with what I said above (You gay mother**).

New moderators can make mistakes of course, and mutes and bans can be subjective but honestly there a thousand of people hacking, heavily insulting and harassing so why do they have to focus on the stupidest things often? I'm not willing to argue about this since those are past sanctions which can't be removed, but it's just a hands up personal opinion.

https://memestatic.fjcdn.com/gifs/Konosuba_dbab24_6194110.gif


aka mods abusing their power
Link
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#3004
  5
Hi, I'd just like to address a few things here. Quoting directly from the rules:

a dit :
E2 is English only and it is strictly enforced. Any player speaking a language other than English will be redirected to their home community or EN.

While one sentence in another language may not be too disruptive in chat, it is still against the rules. As mentioned by Anythin above, if a moderator sees this, they are obligated to take action and sanction for it. Many players do not know that speaking another language on E2 is against the rules, or often connect to E2 instead of EN by mistake, which is why we give warnings.

I'd also like to mention that moderators are given a guide which tells us what type/duration of sanctions to give for certain types of offenses. Xenophobia/racism/homophobia are considered by the admins to be more severe, which is why there is not a warning given for this type of sanction. Some communities stray from this guide slightly depending on what's needed, and they also have different standards for what is considered against the rules and what isn't (something that is allowed on the E2 community may not necessarily be allowed on other communities). Therefore, the E2 staff can't speak for every community.

Moderators are here to protect the community, but we aren't perfect. If you feel that a moderator's actions were unjust, or that they did not handle a certain situation well, we ask that you please submit a contact form.
Minkee
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#3005
  2
Retrouvaille a dit :
Yes and no, IMHO.

As far as I remember En is an international server and assuming Ares is being honest she has all the rights to share a concern. Back from the days I remember that in the int server all languages are welcome as long as the chat is not distrupted, I may be mistaken and the rule may have chanever.

Just specifying, she did clarify EN2, not EN. EN2 is not international.

As for the rest, it all happened before my era, I do not know of "said person", or if they are even still around, so I cannot say much!! But Anythin did word it quite nicely.

If you are caught at that moment doing something bad that we deem inappropriate, we will handle it as needed. Do not reflect your own behavior off of other players that you may have seen being bad elsewhere. We cannot be everywhere at once, just focus on what you are doing.

On top of that, I notice the main point here is also the IT server (which seems to be issues that may not have even occurred this year). EN/E2 has no real control over how other communities handle their sanctions because of language barriers and what they may deem as more sensitive comments than what we do.

Edit: wow. Link ninja'd me

Dernière modification le 1535106840000
Retrouvaille
« Citoyen »
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#3006
  0
Y'all right, my bad I did not notice it was en2 :)

I know how moderation works from the inside in a way that usual players can not, and I know the moderation guidelines (I also gave a hand to Rype when changing some of the rules specific to the IT server) what bothered me was how things have been handled in the past (guess it was 2 years ago or something) as I've seen no empathy for the playerbase that was abused by a person. Defending a moderator against a community ignoringall proof handled to the staff by players is not the best course of action IMHO.

Anyway that's all water under the bridge now. everything went back to normal after a huge bias (myself included), and there are no hard feelings between players and the staff anymore.
God
« Citoyen »
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#3007
  1
Hello There.. im here to inquire about my Transformice Account.. getting banned..
http://prntscr.com/koxe7o
today i was playing tfm and i was in a survivor room.. and i was playing and someone threw a pufferfish at me and i went flying for no apprent reason.. people started reporting my account thinking i was hacking.. which i wasnt.. i dont know which mod banned me i want answers.. please unban me i dont even hack...

i need answers.. how was i hacking?? wheres the proof i was literally playing like every other mice
which mod banned me??

im honestly so shook and upset of being accused that i was hacking..
dear TFM and Ateleir 801

please fix this
- God#7242
https://prnt.sc/koxca4
Mousey
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#3008
  2
Hey God#7242, please check your forum inbox. I've sent you a message regarding your ban.
Mayeddd
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#3009
  0
please can i ask Question ?

?please .How can i be mod for arabic server

Dernière modification le 1536005940000
Mayeddd
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#3010
[Modéré par Batt_mellamy, raison : Double post]
Link
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#3011
  2
Mayeddd a dit :

?please .How can i be mod for arabic server

Hi, the application form for the moderator position on the arabic community isn't currently posted anywhere. If you would like to apply for the position, feel free to send a message to any public moderator, and we can send the form to you.
Mayeddd
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#3012
  0
?should i ask public mod about th form ? or you will send it to me
Her00000
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#3013
  0
Hey Guys
?How can i be mod for Arabic server
My brother told me if i wanted to be moderator forArabic server, I should ask here about that

Please , i need help

? please

Dernière modification le 1536268260000
Her00000
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#3014
[Modéré par Batt_mellamy, raison : Multiple posts.]
Her00000
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#3015
[Modéré par Batt_mellamy, raison : Multiple posts.]
Charbz
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#3016
  0
Her00000 a dit :
Hey Guys
?How can i be mod for Arabic server
My brother told me if i wanted to be moderator forArabic server, I should ask here about that

You need to contact a moderator to send you the form to apply.
Quoting what a moderator said two posts above yours:
a dit :
The application form for the moderator position on the arabic community isn't currently posted anywhere. If you would like to apply for the position, feel free to send a message to any public moderator, and we can send the form to you.
Her00000
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#3017
  0
Hey ! link
Can you help me

Hey guys
help ?

why you do not respond to me ?

Dernière modification le 1536268320000
Her00000
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#3018
[Modéré par Batt_mellamy, raison : Multiple posts.]
Her00000
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#3019
[Modéré par Batt_mellamy, raison : Multiple posts.]
Batt_mellamy
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#3020
  0
You can find a list of all EN moderators in the first post of this thread.
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