[Old] Staff FAQ |
Snowyforest « Citoyen » 1454138880000
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Queerie a dit : It should be the moderators responsibility to listen to and take every report seriously. I get half the BRs are just spamming or whatever, but this is like the story of the boy who cried wolf. If the moderator decides to ignore something that ends up being serious that should be and is their fault for ignoring that report. Queerie a dit : If that "someone" (mod) couldn't answer the question or struggled with it, what's the point for you to bud in and start an argument if she was just asking a question. Why couldn't the moderator do so his or herself. Queerie a dit : I've noticed many mods not wanting to deal with a lot of things. Also noticed many of them being inactive, but obviously keep getting the response of "they're still active through alts". Honestly I don't trust moderators on this game one bit anymore and I've lost all respect to staff; this includes moderators, sentinels, and A801 staff. /report never works either. There are plenty of moderators on this game, but I've noticed half of them never want to perform their responsibilities and it's obvious staff is being picked by a certain friend group. But hey if A801 doesn't care about their games to solve this problem, guess it doesn't matter. Queerie a dit : Highly doubt it. Haruhitastic a dit : I also like the fact that Anythin is an ex-sent and Queerie is part of the mod tribe. And both are part of the staff friend circle that I was talking about earlier. Love how a Sentinel hasn't came in and warned anyone to keep things hostile. Strange right? Dernière modification le 1454139120000 |
Retrouvaille « Citoyen » 1454148000000
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FYI Haru is a former sent but she's raising a valid point even tho she's goning """against""" che staff :P Then maybe there is the need of at least one staff member in game that know at least 1 of the many languages in the game. We're still waiting for an active moderator that is at least able to connect once a year for Italian, and I'm pretty sure that this happens to many other servers also. Dernière modification le 1454148060000 |
Gamegamerlol « Citoyen » 1454149140000
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Ifrancesco a dit : In the past I've been told that any community that doesn't have a mod or has an inactive mod, such as the Italian server, that the EN team would take care of those reports. I've also been told all moderators are capable of speaking and understanding English. Even if it's broken English, it's still good enough to communicate. And yes Haru is a former Sent. |
Retrouvaille « Citoyen » 1454149740000
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Yeah but still Handlying rare hackers (that from time to time can be handled by the moderation bots too) does not help a community of players fully aware to be left alone and free to call horrible things other player passing completely unnoticed =) Honestly I don't even care (and it's not only me) to report insults, swearing, blasphemy and sex in chat/cafè. Not a single report is ever handled, so why bother? We simply open the tribe chat to avoid reading the horrible spam of insults we are facing since Rype left to be active. |
Haruhitastic « Censeur » 1454167620000
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Snowyforest a dit : I've defended moderation on the whole "biased" thing and will still continue to do so, even in this instance. People become members of tribes because they talk in private chats, become friends, et cetera; and of the various amount of mods hired through the last two years only four iirc were KwL (I checked actually). The rest either had no tribe, were in Crossing Borders or The Furry Revolution, or in a small private tribe. I've personally had results through /report. Remember that it takes two people to report things. Snowyforest a dit : Of the entire sentinel team (solely sentinel, not counting modsents), only two are in KwL. It's not really hostile per se, unless you count people ganging up on me in an attempt to prove me wrong/stupid as "hostile." I didn't report it because it'll just be handled, since there's no insults being flung. Also, Muffun speaks Italian and is still fairly active last I knew. You could PM him about it maybe? Dernière modification le 1454167680000 |
Retrouvaille « Citoyen » 1454170320000
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Muff does not have the knowledge to handle reports related to the chat. Neither can Apfelzimt, and she has a better Italian than Muff honestly. We can discuss about the need of a native speaker but since now it has been pointless because you can find topic like this and this without a single answer from ANYONE. For what concerns me it's simple and clear. Nobody gives an honest fuck about smaller communities. So why don't they just shut it and Amen? |
Haruhitastic « Censeur » 1454170380000
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Was just trying to offer a suggestion, sorry. |
Retrouvaille « Citoyen » 1454171460000
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No need to say sorry ;) I did not mean to be rude bit i ended sounding like i was. But surely you can understand the situation since you have many friends from small communities that the problem is real and it has ben understimated for years Dernière modification le 1454171640000 |
Cheesuschrist « Citoyen » 1454174280000
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If you feel that the IT moderation team is under-represented, which we know it is, have your friends that are at least 18 years old apply. We would love to hire some qualified players to help out. |
Retrouvaille « Citoyen » 1454175840000
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I'm totally sure that some application can be found in your archive (not talking about mine, i appplied only because i wanted a friend to apply last month so we decided to do it together) Dernière modification le 1454176140000 |
Shamousey « Consul » 1454176320000
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Queerie a dit : This is a thread specifically designed to discuss the staff and the way staff does things - if someone has a concern about how things are handled and would like to question it or discuss what they think is wrong in a constructive way (which I believe this was) then they're absolutely encouraged to. The whole point of forums is to discuss things, after all. Ifrancesco a dit : The problem with IT isn't that no-one on the staff team cares about it, it's that there's so few applications for it, let alone people that would be suitable for the team. Personally I don't believe closing the communities outright is a good idea, although I can see where you're coming from with that idea. |
Retrouvaille « Citoyen » 1454178480000
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Liam I know admins will never take into consideration closing a whole server, but people feels discuoraged playing there, lots of IT plays in En and other servers because most of the time the chat is impossible to deal eithm with spam, insults, sex talk, bullying and so on. I also know that 18+ players are a small percentage, maybe at the moment the only +18 players are 4 or 5 at most and some of them is not "staff material"(and I'd include myself in the not suitable group) for many reason. But leaving it as it is will lead him to a no grow situation, i see a lot of new players that connect and disapppears in a couple of days because of the insults they receive from old players. You do not help a group of players leaving them alone. I hope you can undderstand what I'm trying to say. I'd go deeper on this but I don't think many readers are interested in that so I'll leave it to the staff to take a bit of action. Maybe lurk to check if maybe some applicant that didn't seem suitable is now "better". Tht's the only solution I could come with atm, Lurk and check if older applicants are starting to behave properly et cetera. |
Veralidaine « Censeur » 1454181720000
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If they want to, those applicants can apply again. However, we have to keep standards high even in desperate situations in order to be sure that we're hiring the right people. A community run by someone who ends up abusing their power is even worse than a community with no staff. |
Retrouvaille « Citoyen » 1454181960000
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I ask you a quickie. Are you COMPLETELY sure this hasn't happned in the recent past? Dernière modification le 1454183880000 |
Veralidaine « Censeur » 1454191020000
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Ifrancesco a dit : If something like that had happened it wouldn't really be appropriate to discuss it here, so I'm not exactly sure what type of answer you're looking for. All I'm saying is that it's our job to make sure that it doesn't happen, and that is why we can't let anything slip even if we really need staff for that particular community. |
Retrouvaille « Citoyen » 1454193900000
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We can discuss properly in private if you please. I would feel confortable to talk with somebody that would listen and understand that mine it's not a rant but a feeling that an entire community feels ATM. |
Anythin « Consul » 1454230740000
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Maybe that entire community should look at itself and question why there is no suitable candidate to begin with. Because things could have been very different for the IT community if some events had not occurred. Dernière modification le 1454230800000 |
Retrouvaille « Citoyen » 1454236260000
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If you are referring at entire including actual and former staff (the whole of them, no one excluded) I am totally with you. If you are talking only at the playerbase I'd beg to differ. |
Anythin « Consul » 1454249340000
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Mostly yes, but not entirely. If the community knew how to behave themselves, there wouldnt be a need for staff. Sure, its easily said and not realistic for the internet, but in essence thats where it all starts. |
Retrouvaille « Citoyen » 1454251140000
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We are on the same line of thoughts, unfortunately no community of people left without rules will ever behave properly. Don't you agree? Point is that the solution that something was indeed not clear at a certain point, and part of us felt like the staff itself has been tricked by someone that was playing not fairly towards some other player for reasons. This led to some player being sanctioned for the stupidest reasons and other let to do everything they pleased on the fce of a whole community. And I'm not saying this because I'm a butthurt (even if yes, for something I am indeed nervous about, because of the following) but because in front of clear proofs (that could've been confirmed by staff members as absolutely true if only the staff would decide to investigate without the idea that the playerbase was trying to frame a staff member) the answer was that we need to leave the staff alone and let them do their work (in an unfair way that has been proved more than once) Dernière modification le 1454251680000 |