Shoopdaloop a dit :

Well, apparently, although Transformice informs me that they DO accept MasterCard, it will NOT accept Vanilla PREPAID MasterCards. My grandma does not have a credit card, so she bought this. We had some troubles with the card that we resolved, but in the end 25 un-refundable dollars were wasted. I think this needs to be changed.

Milktogo a dit :

OK, so 4 days go by, no responses or compensation for what i havent received with fraises... glad i only spent $5 and not more, would probably have gotten more to if it worked, but since the devs dont seem to give a shit about there donators ill just play for free.

Detlefdiehos a dit :

<p align="center"><font face="Century Gothic" size="26">Experiencing Payment or Transaction issues?</font></p>

What am I supposed to do if something goes wrong with my payment?

If you're having trouble with your payment or fraises, please read all of this post and if it does not contain the answer or solution to your problem, post here. Be as descriptive and as accurate as possible, and we'll try to help you and find answers!


I'm trying to use the Zong payment method. It's taking my money, but I haven't received any fraises!

From what we know so far, this is not a problem on Transformice's end but on Zong's end. They are most likely failing to transfer the money from Zong to Transformice.

Please visit <a href="http://www.zong.com/help/contact-us" target="_blank">this page</a> and explain your problem as precisely as possible. You should either get a refund, or they'll send your money to Transformice and you'll get your fraises. Unfortunately, we can't guarantee this, though. We also haven't got any information on how long it takes to get a response or your problem fixed.


I keep getting error #3!

It appears that a recent Google Chrome update is causing the purchase to fail. Try using a different browser such as Firefox or Internet Explorer.


I'm trying to buy fraises using Zong, but it's not working.

Zong may not support your country, you should be fine if your country is listed <a href="http://www.zong.com/merchants/global_reach" target="_blank">here</a>, though. Vice versa, however, you might still be able to purchase fraises even if your country is not on the list.


Credits to Amavauno and Tummbumm, who originally set up this thread.

Joshsquarets a dit :

yeah i really am having probelms making a payment

Djeste a dit :

I HAD GOTTTEN 20000 FRAISES AND IT SAYS ITS GONE TFM PLZ CAN YOU PUT MY FRAISES I HAD PLZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ

Djeste a dit :

I HAD GOTTTEN 20000 FRAISES AND IT SAYS ITS GONE TFM PLZ CAN YOU PUT MY FRAISES I HAD PLZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ

Katsarekool a dit :

When i purshased then it saud comfirm it on TFM, but it didnt appear to comfirm

Katsarekool a dit :

i really dont know what happed, my dad had to do the paypal part =.=" then it said comfirm on tfm and thats when i checked to comfirm but nothing had popped up

Detlefdiehos a dit :

<p align="center"><font face="Century Gothic" size="26">Experiencing Payment or Transaction issues?</font></p>

What am I supposed to do if something goes wrong with my payment?

If you're having trouble with your payment or fraises, please read all of this post and if it does not contain the answer or solution to your problem, post here. Be as descriptive and as accurate as possible, and we'll try to help you and find answers!


I'm trying to use the Zong payment method. It's taking my money, but I haven't received any fraises!

From what we know so far, this is not a problem on Transformice's end but on Zong's end. They are most likely failing to transfer the money from Zong to Transformice.

Please visit <a href="http://www.zong.com/help/contact-us" target="_blank">this page</a> and explain your problem as precisely as possible. You should either get a refund, or they'll send your money to Transformice and you'll get your fraises. Unfortunately, we can't guarantee this, though. We also haven't got any information on how long it takes to get a response or your problem fixed.


I keep getting error #3!

It appears that a recent Google Chrome update is causing the purchase to fail. Try using a different browser such as Firefox or Internet Explorer.


I'm trying to buy fraises using Zong, but it's not working.

Zong may not support your country, you should be fine if your country is listed <a href="http://www.zong.com/merchants/global_reach" target="_blank">here</a>, though. Vice versa, however, you might still be able to purchase fraises even if your country is not on the list.


Credits to Amavauno and Tummbumm, who originally set up this thread.

Djeste a dit :

I HAD GOTTTEN 20000 FRAISES AND IT SAYS ITS GONE TFM PLZ CAN YOU PUT MY FRAISES I HAD PLZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ

Djeste a dit :

I HAD GOTTTEN 20000 FRAISES AND IT SAYS ITS GONE TFM PLZ CAN YOU PUT MY FRAISES I HAD PLZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ