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« ‹ 87 / 116 › »
Problems with payment/fraises?
Batt_mellamy
« Consul »
1469103180000
    • Batt_mellamy#0015
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#1721
  0
srvivalx a dit :
I ALREADY HAVE LIKED AN EMAIL IN MY ACCOUNT BUT IN THE TRSFORMICE SAY ''YOU MUST BE LINK AN EMAIL'' BUT I ALREADY LIKED! HEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEELP

are you sure you have a email linked to your account?

tezume a dit :
Help , I bought fraises , confirm the payment however after I confirmed it said ''Transaction error''. My money was taken and I did not receive the fraises ;-;

Taken from the original post of this thread:
Detlefdiehos a dit :

It took my money but I didn't receive Fraises!

In most cases, you will not be charged if there's an error and you don't receive Fraises. But, if you are absolutely sure that you were charged for Fraises but you didn't receive them, send the admins a message here with as much information as you can about the purchase, including the transaction ID, a copy of the confirmation email or SMS, and whatever other relevant information you have. We have a thread with tips for filling out the contact form here. It's strongly recommended to use these tips to streamline your correspondence and speed up the overall process of getting help.
Tezume
« Citoyen »
1469183640000
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#1722
  0
I have already contacted them and gave them as much information as I could , I'm not getting any response...
Batt_mellamy
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1469201400000
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#1723
  0
tezume a dit :
I have already contacted them and gave them as much information as I could , I'm not getting any response...

it generally takes around two weeks to receive a reply. if you don't get a reply after two weeks, send it again
Ataraxi
« Citoyen »
1469225820000
    • Ataraxi#0000
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#1724
  0
I use a gift card (can be used anywhere) to get fraises, but 4-3 months ago it stopped letting me buy fraises. I have used multiple different cards and each time, for the past 4 months, it told me this: Transaction error, please try again later.
I am getting sick and tired of it, and I have tried every solution.
I use chrome as a web browser, and I own a chromebook. PLEASE tell me what to do. This has been going on for a really, really long time.


Now it says it can't use my card. First it said Transaction error, then it said this. I have contacted people about it, I have checked if I made any mistakes, everything. Nothing is working.

Dernière modification le 1469226180000
Tezume
« Citoyen »
1469234100000
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#1725
  0
How can we buy fraises without any transaction error occuring?
Lunawashere
« Citoyen »
1469347620000
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#1726
  0
The only reason I'm buying fraises is because I want to change my username :( but it costs me 1500 , WHY DOES IT HAVE TOO COST OMFGG.
But this fraises isn't working which is driving me insane :(
Tezume
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1469447880000
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#1727
  0
Is there any way we can buy fraises without facing problems? .-.
Karinui
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1469465100000
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#1728
  0
i can't understand.
yesterday, i could buy fraise but today, when i press "buy fraise" there is a message said "You must spend more time on the game in order to be able to make a purchase." why i can't buy fraise ?
Ringcool
« Citoyen »
1469530200000
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#1729
  0
How long have u been playign TFM?
Karinui
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#1730
  0
ringcool a dit :
How long have u been playign TFM?

i have play 136hrs on tfm. when i spent enough time, i could buy fraise. But yesterday, when i click "buy fraise", the message said "You must spend more time on the game in order to be able to make a purchase".
i didn't online on steam one day, is it the reason i can't buy fraise ?
Julym
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#1731
  0
Hopefully this thread is still active :P
So my server is a Turkish server but I live in North Cyprus. I just casually clicked "Buy Fraises" and waited for the tab to open where I'd write my phone number in. The second i wrote it down and pressed enter i get "Üzgünüz, bir hata oluştu:
Operatorünüz bu Servis/Ürün satisi icin uygun degildir." If i were to translate its saying "Sorry, an error accured: Your operator isn't compatible with this Service/Item. "
???????????????
what is that supposed to mean? My phone is perfectly fine and i checked the requirements everything is just fine. Why is this happening?
Nemuri
« Censeur »
1469942340000
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#1732
  0
You must spend more time on the game in order to be able to make a purchase.

Actually this popped up to me again. Before it wasn't. =_= Can someone explain me this now?

Been 117 days in tfm, played 700+ hours on steam.

Dernière modification le 1469942400000
Pinkcookie8
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1470089520000
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#1733
  0
I'm having problems purchasing fraises, when i go to confirm the payment on transformice it says transaction error, and to try again later. it's been three days and it still wont let me confirm.. what do i do?
Crystal_heart
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    • Crystal_heart#2727
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#1734
  0
I've have been having a problem that wasn't listed on here. I keep getting errors, no matter how many times I try. I registered my card and everything. I have been using Paypal debit card and each time I try it shows an error, I tried once, got an error. 2 hours later I tried again. Then read this forum and entered all the correct information and tried on different browsers and even updated them. Nothing would work. I contacted a mod then all I got was this forum again and "try again later". Can you help?
Qtangel
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#1735
  0
My problem is not listed here, or the listed answer does not help me!

Please post in this thread about the problems you're encountering. We'd also like you to answer the following questions:

What payment method did you use? (Paypal)
How do you access Transformice? (Web browser )
Which web browser do you use? Also answer this if you do not use a web browser to log in to Transformice. (Chrome)
Which operating system does your computer run? (Mac) Please also specify which version (e.g. Mac OS 10.11.6 El Capitan)
Which flash player version do you have installed? You can check this on the adobe website. it says that its up to date.
Please also describe the problem as detailed as possible.

I had got extra money for my bday and spent it all on fraises and had 18K fraises left which i intended to save for later, cuz i had classes n all so could not really play for 7 months, and now i am back and it says i have 0 fraises on my account, and no one else went on it and it had my email too so no one could have used all my fraises! I heard there was some tfm fraud on fraises going on during the time i was away, so i could NOT have taken ANY part in it, PLEASE help me! That is over 150 USD down the drain XO!

Credits to Amavauno and Tummbumm, who originally set up this thread.
Karinui
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1470197760000
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#1737
  0
http://i.imgur.com/SU079xJ.png
wow, after i spend enough time on steam, i can buy fraise again :3.
but if i am not online on steam 1 day, may i buy fraise ?
can i use other account of tfm to buy fraise on my steam, can i buy fraise ?

Dernière modification le 1470198720000
Elly
« Citoyen »
1470266340000
    • Elly#2162
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#1738
  0
What's the time limit for making a purchase on steam? Can't find it anywhere.
Blacksunshine
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1470269100000
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#1739
  0
What does Transaction Error mean? I've been trying to get fraises since I've been playing but it won't let me.
Mentol223
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1470307680000
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#1740
  0
So,yea.I'm from Serbia,and when i wanted to get some strawberries,and it sais it's an error and i can't get my berries.I took my money from the phone..........And i haven't got that berries.So help.
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