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« ‹ 91 / 116 › »
Problems with payment/fraises?
Batt_mellamy
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#1801
  0
whiitekyurem a dit :
good christ i was trying to buy fraises today but i kept getting an error when i was trying to confirm my payment

Which error message did you receive?
Djx
« Citoyen »
1474322340000
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#1802
  0
Riannaleo a dit :
whiitekyurem a dit :
good christ i was trying to buy fraises today but i kept getting an error when i was trying to confirm my payment

Which error message did you receive?

An error message along the lines of "There was an error with your transaction" or something. I don't really remember. Both the regular TFM and Steam TFM won't work.
Zeerzw
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1474349160000
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#1803
  0
Steam does not allow me to buy strawberries legally, what is the problem? I played quite some time already and loaded by Bitcoins so that it is impossible to return the money.
Lemodile
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1474353900000
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#1804
  0
whiitekyurem a dit :
Riannaleo a dit :
whiitekyurem a dit :
good christ i was trying to buy fraises today but i kept getting an error when i was trying to confirm my payment

Which error message did you receive?

An error message along the lines of "There was an error with your transaction" or something. I don't really remember. Both the regular TFM and Steam TFM won't work.

Please let us know in detail if the problem persists.

Zeerzw a dit :
Steam does not allow me to buy strawberries legally, what is the problem? I played quite some time already and loaded by Bitcoins so that it is impossible to return the money.

Please provide more detail about your problem. The more you tell us, the more likely we're able to point you in the right direction.
Galaktine
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#1805
  0
whiitekyurem a dit :
good christ i was trying to buy fraises today but i kept getting an error when i was trying to confirm my payment

What kind of error message you received?
Bathwater
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1474504200000
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#1808
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i just bought a mastercard gift card today and its being declined when i try buying fraises.
Chihirofujisaki
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#1809
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I bought 19102 fraises and they didn't come :(
Batt_mellamy
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#1810
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sagegem a dit :
i just bought a mastercard gift card today and its being declined when i try buying fraises.

Do you have the card linked to a PayPal account?

Pinkie_pie a dit :
I bought 19102 fraises and they didn't come :(

Sorry to hear this. You'll need to use the contact form. Please include as much information as you can, such as the transaction ID, confirmation email/ SMS, and anything else which may be relevant. The Contact form helps and tips thread has more information on what to include.
Pinkcookie8
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#1811
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Okay, so whenever i try to purchase fraises, everything goes smooth until after i hit confirm. Whenever i confirm the purchase, i get "Transaction error, please try again later" allowing me to not be able to purchase them. Can someone help? Thanks! :)
Bathwater
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#1812
  0
a dit :
Do you have the card linked to a PayPal account?

no. if i want to link it then it wants to charge me for it. i already did have a card on there and it gives me the transaction error if i try with that one.
Elliotea
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#1813
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I just bought 2400 fraises, and they didn't come! I tried doing the contact thing but I have to wait for my dad to come back because my dad did most of the work. I don't know what to do!! Someone please help me :(
Thank you,
-Mimi

UPDATE ON MY FRAISES:
I fixed them, thank you lmao

Dernière modification le 1474826580000
Veldorama
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#1814
  0
Why We On Malaysia Can't buy fraises usng cellphone?? fix plz.... Or plz support molpoints :3 ..... i'll appreciate your reply

allopass support malaysia...but it doesn't even work

Dernière modification le 1474738140000
Lovebooth
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1474843020000
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#1816
  0
cough hi is this the right thread
im trying to buy 2400 fraises with a visa gift card that i got for my birthday so i can change my username but when i go to confirm the payment, it will say it's processing but then the message "Transaction error, please try again later." will pop up
this has been happening all day
i need help lmao
Momonene
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#1817
  0
Hello, I tried buying some fraises via phone, I was charged but I didn't received the code or the fraises.
Batt_mellamy
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#1818
  0
Apologies for the late replies.

pinkcookie8 a dit :
Okay, so whenever i try to purchase fraises, everything goes smooth until after i hit confirm. Whenever i confirm the purchase, i get "Transaction error, please try again later" allowing me to not be able to purchase them. Can someone help? Thanks! :)

This is usually caused by connectivity problems between A801 and Paypal. If you are still having the issue, it may be worth trying to purchase fraises on a different browser, computer and/or network. You can also try other payment options if possible.

sagegem a dit :
a dit :
Do you have the card linked to a PayPal account?

no. if i want to link it then it wants to charge me for it. i already did have a card on there and it gives me the transaction error if i try with that one.

gingersplash a dit :
cough hi is this the right thread
im trying to buy 2400 fraises with a visa gift card that i got for my birthday so i can change my username but when i go to confirm the payment, it will say it's processing but then the message "Transaction error, please try again later." will pop up
this has been happening all day
i need help lmao

Unfortunately, i'm not familiar with purchasing fraises with pre-paid giftcards. You can try this method posted by Icewolfbob, which was in reply to someone else having issues with a pre-paid giftcard:
Icewolfbob a dit :
roesella a dit :
I used paypal and manual way to pay and the transaction didn't work. I just used the prepaid giftcard on paypal to buy deltas on chatlands. I can send you the transaction bill from paypal if you want.

Hmm, this is strange. Since you have tried using other PCs and other browsers, it seems like this is an issue on the PayPal side (rather than an error on your PC).

I recommend creating a PayPal account, adding your prepaid gift card as a payment method on this new account PayPal account and using the account to purchase fraises.


ammarprob a dit :
Why We On Malaysia Can't buy fraises usng cellphone?? fix plz.... Or plz support molpoints :3 ..... i'll appreciate your reply

allopass support malaysia...but it doesn't even work

Maylasia is listed as a supported country. What happens when you try to purchase them? Is the option available for you in the Transformice shop?

momonene a dit :
Hello, I tried buying some fraises via phone, I was charged but I didn't received the code or the fraises.

It took my money but I didn't receive Fraises!

In most cases, you will not be charged if there's an error and you don't receive Fraises. But, if you are absolutely sure that you were charged for Fraises but you didn't receive them, send the admins a message here with as much information as you can about the purchase, including the transaction ID, a copy of the confirmation email or SMS, and whatever other relevant information you have. We have a thread with tips for filling out the contact form here. It's strongly recommended to use these tips to streamline your correspondence and speed up the overall process of getting help.

Dernière modification le 1475059200000
Shikaze
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#1819
  0
Thanks for the info umm transformuce onwner things don't how to.... nvm
Mouseynine
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#1820
  0
So confused right now. I'm trying to buy fraises, right? Well when I do, I get the "Transaction error, please try again later." It's strange because earlier my brother was able to purchase $5 worth of fraises. So now I'm thinking, do I need to use a different computer? Make a new paypal? Use a different network? Like I've been trying all day. Tried different browsers, tried the standalone, etc. Not sure why this is happening. I talked to a mod earlier who suggested that I clear my cookies+history but that did nothing. If you think you can help, it'd be greatly appreciated!

Forgot to mention that I'm not using a prepaid, I'm using my dad's debit card which is linked to the paypal account.

Dernière modification le 1475029680000
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