[Old] Staff FAQ

King a dit :

Excuse me but was there ever an announcement about
Minkee a dit :
If you message just about any staff member with interest in helping out a smaller community, there are applications in that regard. But it is the same screening process as any other larger community. People can apply, but the right people for the position may not be applying in general.

I mean if someone really cared they'd bother announcing it and making it formal rather than letting the players guess that they need to contact a moderator specifically about applying? This is exactly the problem for example my server has a Q/A forum thread and its full of people who are asking how to apply and why Transforstaff.com doesn't work, are you blaming players for not asking moderators about applying? Y'all are so picky that some people don't want to bother you guys with those questions because some of you either ignore or just mumble something like idk ask another mod.

I don't think Yelnya was trying to be aggressive but you need to understand that something here is wrong and some people including me are frustrated about the way the staff/administration handle stuff its been literally 8 years since the game opened its doors and it doesn't seem like stuff will ever change and tbh its unfortunate because it got big consequences and you can see it and how the numbers of the concurrent players keeps decreasing everyday. No matter how much content will be released, how much innovation will be involved or how good is the gameplay, in the end of the day the faulty management of the administration is obvious and players notice it.

Stuff will and has already changed, we have two pages; Staff FAQ and Questions and Answers. We encourage anyone to come to us with anything they would like to ask, either through these threads or even in a private message. I have never "mumbled" or told anyone to ask another mod about a question I was perfectly capable of answering, it seems you're basing your argument on anecdotal evidence.

No we're not blaming players for not asking, this whole argument started because of your own baseless accusations ("and since then there has been no way for the smaller communities players to apply for a staff position."), we're simply trying to point out that you are wrong. There is a way to apply and that's through asking a moderator, the moderators didn't maintain the site nor did we want it to go down, that's entirely up to the admins.

You are right that there's no specific thread about applying for mod of a smaller community, and I'm not trying to justify it, I just want you to understand how much work goes into moderation.I personally have no qualms with answering any question that comes my way the best I can, as evidenced by this post, and I'm sure every other mod would tell you the same thing. This is why we wanted to become moderators, to help the community.

To close this off, this "8 years" you're talking about is a VERY SHORT AMOUNT OF TIME for this simple. small, flash game to turn into a solid standalone game with a proper support system and management. The admins are doing the best they can and are very appreciative of all their volunteers putting in the work we do. We all know TFM became too fast too quick and that came with consequences, there wasn't always a very active moderation team and at this point we're still trying to evolve it and make it better. Having a specific thread to inform people that they could apply for a smaller community's moderation position is, in my opinion, pointless. Most people would come to us with that question without bothering to skim through the threads on this forum, I get asked constantly in game how to apply for EN/E2, that won't change.

EDIT:
Just to further reinforce the fact that I'm not trying to start an argument or excuse the fact that there was no clear way to figure out how to apply for a community with no staff team, I have added a line in the first post of this thread.

Dernière modification le

#2982

Aeroman a dit :
King a dit :

Excuse me but was there ever an announcement about
Minkee a dit :
If you message just about any staff member with interest in helping out a smaller community, there are applications in that regard. But it is the same screening process as any other larger community. People can apply, but the right people for the position may not be applying in general.

I mean if someone really cared they'd bother announcing it and making it formal rather than letting the players guess that they need to contact a moderator specifically about applying? This is exactly the problem for example my server has a Q/A forum thread and its full of people who are asking how to apply and why Transforstaff.com doesn't work, are you blaming players for not asking moderators about applying? Y'all are so picky that some people don't want to bother you guys with those questions because some of you either ignore or just mumble something like idk ask another mod.

I don't think Yelnya was trying to be aggressive but you need to understand that something here is wrong and some people including me are frustrated about the way the staff/administration handle stuff its been literally 8 years since the game opened its doors and it doesn't seem like stuff will ever change and tbh its unfortunate because it got big consequences and you can see it and how the numbers of the concurrent players keeps decreasing everyday. No matter how much content will be released, how much innovation will be involved or how good is the gameplay, in the end of the day the faulty management of the administration is obvious and players notice it.

Stuff will and has already changed, we have two pages; Staff FAQ and Questions and Answers. We encourage anyone to come to us with anything they would like to ask, either through these threads or even in a private message. I have never "mumbled" or told anyone to ask another mod about a question I was perfectly capable of answering, it seems you're basing your argument on anecdotal evidence.

No we're not blaming players for not asking, this whole argument started because of your own baseless accusations ("and since then there has been no way for the smaller communities players to apply for a staff position."), we're simply trying to point out that you are wrong. There is a way to apply and that's through asking a moderator, the moderators didn't maintain the site nor did we want it to go down, that's entirely up to the admins.

You are right that there's no specific thread about applying for mod of a smaller community, and I'm not trying to justify it, I just want you to understand how much work goes into moderation.I personally have no qualms with answering any question that comes my way the best I can, as evidenced by this post, and I'm sure every other mod would tell you the same thing. This is why we wanted to become moderators, to help the community.

To close this off, this "8 years" you're talking about is a VERY SHORT AMOUNT OF TIME for this simple. small, flash game to turn into a solid standalone game with a proper support system and management. The admins are doing the best they can and are very appreciative of all their volunteers putting in the work we do. We all know TFM became too fast too quick and that came with consequences, there wasn't always a very active moderation team and at this point we're still trying to evolve it and make it better. Having a specific thread to inform people that they could apply for a smaller community's moderation position is, in my opinion, pointless. Most people would come to us with that question without bothering to skim through the threads on this forum, I get asked constantly in game how to apply for EN/E2, that won't change.

EDIT:
Just to further reinforce the fact that I'm not trying to start an argument or excuse the fact that there was no clear way to figure out how to apply for a community with no staff team, I have added a line in the first post of this thread.

Do you really want me to expose your friends and the shit thats going in the private moderation forums? Or perhaps the staff discord? Maybe the exclusive EN staff server? Why the fuck do I need to show evidence to support my claim, everyone knows that some moderators simply don't really care, maybe its because they got bored, maybe they are not in mood and maybe they simply wanted the powers and afterwards stopped caring.

I believe that you are wrong,
my accusations are most definitely not baseless especially when you said

a dit :
You are right that there's no specific thread about applying for mod of a smaller community, and I'm not trying to justify it, I just want you to understand how much work goes into moderation.

I know exactly how much work goes into moderation, more than you think I understand how your team work and how inefficient the atelier801 administration is.

I will also add that 8 years are SHIT LOAD AMOUNT OF TIME - its a gaming company not a Tesla factory, in this industry you snooze you lose - after 8 years having an efficient administration, tools ( app website for example ) and a moderation team - is literally the minimum that you can expect especially when this game relies on the players so much.

as for

a dit :
aving a specific thread to inform people that they could apply for a smaller community's moderation position is, in my opinion, pointless. Most people would come to us with that question without bothering to skim through the threads on this forum, I get asked constantly in game how to apply for EN/E2, that won't change.

Pointless? People in some servers are not aware of the existence of the /mod command.. You are not even aware of the problem.
Without a functioning staff - the players are clueless. Also keep in mind that some of the players do not speak English - who will they contact with if someones being toxic? Or when they have a question?

tl;dr If you really care Aeroman, Minkee - perhaps try to reach out the admins and ask them to invest resources that THEY HAVE and not only rely on players to create stuff for them like the Transforstaff.com website, the old game bots like Baffbot/Holzinator, leaderboard websites - all of these were made by players with 0 effort or funding by the administration nor a thank you. Its ridiculous how the administration lacks attention of their main source of income, other than new store items to generate more profit, recycled events and LUA events that been created again by players - theres no involvement by the admins. Perhaps its time for you staff players to speak up as well?

Did you guys ever (staff) gotten a thank you for your work? just wondering

#2983

You just proved my point, you just want to argue. I'm not here to babysit you and respond to your complaints, I don't have the time for that. I don't know how you would have a better idea how staff work than me, it doesn't sound very logical does it?

I don't care about you exposing anyone, there's nothing I personally have to hide, this intimidation technique you're trying to use is useless. I'm obviously trying to make things better but all you do is put the whole moderation and staff team down for picky things you find should be resolved.

King a dit :
Did you guys ever (staff) gotten a thank you for your work? just wondering

You should know better than to ask this.

King a dit :
perhaps try to reach out the admins and ask them to invest resources that THEY HAVE

You have no idea how Atelier801 manages their game, what their plans for the future are, what their resources are, how they handle their employees. You know nothing yet you still continue to think you do.

This argument you've created is completely pointless and I will now demonstrate.

King a dit :
People in some servers are not aware of the existence of the /mod command.

How is that the moderations fault? If you have an issue that you want resolved, you can reach out to anyone, there's a huge amount of information and people willing to give you said information.

King a dit :
You are not even aware of the problem.

You're right, I'm not aware of this problem you created for no reason, designed simply to bash on the moderation team with no basis, rhyme or reason behind it.

King a dit :
Without a functioning staff - the players are clueless.

I've said this countless times before but I'll repeat myself. We're not here to hold anyone's hand, we're not here to explain the UI to players, we're not here to tell them the commands. Tutorialization is not what moderation is here for, we SOLELY DEAL WITH RULE ENFORCEMENT.

King a dit :
Also keep in mind that some of the players do not speak English - who will they contact with if someones being toxic? Or when they have a question?

Not answering this yet but just would like to point out, you are posting this message on the EN/E2 forums. If someone that doesn't speak English tries to contact me (seriously) they can use online tools such as google translate, I have no issue trying to figure out what the problem is that way, however, if they're trying to have a chat offense resolved in a language I don't understand there is no possible way for me to help. If you think that there is a way for me to do anything then you really have no idea how staff work.

Dernière modification le

#2984

*cri*
I've been banned for a couple weeks because "Sex talk" i made an account to troll and Mods found out the account was also linked to this account and
I'm really sad, please un-ban me I PROMISE I will never do that again, I'm such an idiot

#2985

Enchanted a dit :
*cri*
I've been banned for a couple weeks because "Sex talk" i made an account to troll and Mods found out the account was also linked to this account and
I'm really sad, please un-ban me I PROMISE I will never do that again, I'm such an idiot

If you'd like you can PM me and I'll look into it!

#2986

I dont know how to PM on here *cough*

#2987

Oh nvm I remember

#2988

Enchanted a dit :
I dont know how to PM on here *cough*

Here

#2989

Yelnya a dit :
minkee a dit :
Just to cover bases here. If you message just about any staff member with interest in helping out a smaller community, there are applications in that regard. But it is the same screening process as any other larger community. People can apply, but the right people for the position may not be applying in general.

I just find it silly to complain about us opening apps twice a year at most in our own community and also expecting us to open apps for languages we may not know/may not be qualified to make decisions for.

How can you even say that the "right people may not be applying in general" when you're not even qualified to make those decisions?
And why bother making a server for a dedicated language/community at all then if you knew from the beginning you didn't have qualified staff to monitor it? Youre literally doing more harm than good by opening an unenforced server for toxic players to do as they please to the point where even the local police has mentioned your game on TV. That's ridiculous. Not every game needs to be catered to every language and community out there, especially if you don't have the bare minimum resources to ensure things don't go wrong, let alone go smoothly. I can assure you that nobody wants to play on a server filled with toxicity/bullying when there's no one moderating it because you admins/mods arent competent enough. Its fine if you dont know the language; no rational person would expect these unpaid mods to learn every language for all their servers, but if that's the case (in which it is), it seems better off to NOT open/maintain these small communities that you cannot help since people will bully others without getting punished.

Not opening a language community does not solve any problems, because players would then just gather together in dedicated rooms on another server to do the same things, just like they used to do prior to the opening of newer language communities. The problem here isn't incompetence or disinterest of any kind, it is the limited pool of players to find suitable applicants in. Whenever applications are opened in small communities, it is usually the same group of players that apply continuously, players that for whatever reason do not meet the requirements to be hired.

In the end, players themselves have the responsibility to behave themselves. If you don't like the way people behave, why do you continue to play with them, continue to interact with them, or even continue to acknowledge them? The ignore feature is a very powerful tool, yet considering it as a suitable option to this issue is a highly unpopular suggestion. Many people underestimate it's power, but when it is applied consistently and continuously it really does help. If you're going to continue to expect any staff to solve your issues every time you face them, you'll just be disappointed again and again. Once you learn this lesson, Transformice can actually be a very nice game.

#2990

I was banned for an entire week for "inappropriate sex talk" however I only said one thing. I think an entire week ban for one thing is a bit excessive. Can it be lowered to a shorter amount of time and/or a mute instead? I'm not sure who banned me.

#2991

N0ctyx a dit :
I was banned for an entire week for "inappropriate sex talk" however I only said one thing. I think an entire week ban for one thing is a bit excessive. Can it be lowered to a shorter amount of time and/or a mute instead? I'm not sure who banned me.

Hi, please send a private message to Christine if you wish to appeal your ban, as they were the moderator that banned you.

Dernière modification le

#2992

@Aero, I've seen the edit in the first post, even though I find it a bit weak, but it's something :) . Can you guys maybe discuss with the admins to create a formal procedure for all smalls communities?

I think it will help a lot. I can understand that leaving open ongoing apps would lead to hundreds to useless applications posted and would be rather pointless, but I think there would be a better way to look for staff members in smaller communities.

#2993

[Modéré par Wangan, raison : Off-topic]

#2994

[Modéré par Batt_mellamy, raison : Off-topic. You can chat with other users here.]

#2995

Idk who Bryul is but I wish users who use puffin would stop getting banned because they're causing problems for people like me. Who don't deserve to be banned, this happens allot so I'm no longer sure any devs or mods can fix it.. But I'm getting tired of having to log back in to everything (facebook, other online fames etc) because someone else using the puffin browser gets banned..

#2996

"Is someone buying F4 for a fur? Im just curious. Whisper me if you are."
I said this.And I got banned because its break of the rules to sell F4 for a fur? Im not saying the shop fur. Im saying the consumable furs.
And no im not selling F4. As I said I WAS CURIOUS. Because maybe if someone told me 10 elsiaeh fur idk i may accepted it

#2997

And I was banned for 1 day before but i didn't really know how to contact you guys. Please someone help me!

#2998

Alkisistar a dit :
And I was banned for 1 day before but i didn't really know how to contact you guys. Please someone help me!

I would recommend referring to your trade as skins instead of furs. Selling furs/other shop items is not allowed, therefore it is warranting these bans. Start to rephrase your trade deal, so you won't continue to encounter this issue.

#2999

Minkee a dit :
Alkisistar a dit :
And I was banned for 1 day before but i didn't really know how to contact you guys. Please someone help me!

I would recommend referring to your trade as skins instead of furs. Selling furs/other shop items is not allowed, therefore it is warranting these bans. Start to rephrase your trade deal, so you won't continue to encounter this issue.

Thanks! I will from now on. But is it possible at least the ban to be lowered?

#3000

I think arbitres/private moderators should be more competent.
Excluding all the mutes I've got from my Italian server for a rule that exists only there (or at least is highly severe only there), I've got plenty of warnings/mutes uselessly imo.

One I can remember was that I was playing in an EN2 vanilla room and in the public chat I wrote ONE sentence in polish for mistake, which was supposedly meant for a friend in private chat and got a warning for it. Could be reasonable if I was costantly discussing in another language but I wasn't. The rest of the time I was regularly speaking English.
Another mute I've got was in the IT cafè; people kept commenting/spamming the word 'up' and I replied to the person above me with 'down', leading me to a 1h mute for 'insulting', although it wasn't my intention.
Still on cafè, I made a thread saying ''Comment the cringiest sentences you've heard'' and added ''ur mum gay xd''. Got a one hour mute (this time from a public moderator) and removed thread for homophobic insults and as I asked them the reason of the mute they told me they couldn't warn me because I was offline and I wouldn't have ''supposedly'' seen it, and when I explained I wasn't being inappropriate at all, they said they muted me for an inappropriate sentence which I never said and clearly mistaken with what I said above (You gay mother**).

New moderators can make mistakes of course, and mutes and bans can be subjective but honestly there a thousand of people hacking, heavily insulting and harassing so why do they have to focus on the stupidest things often? I'm not willing to argue about this since those are past sanctions which can't be removed, but it's just a hands up personal opinion.

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